Subject: [Mumzworld.com] Re: KSA Warehouse - Order Dispatch Followup 200316334
From: "Ahmad (Mumzworld Customer Care)" <[email-masked]>
To: Mohammed obiedo <[email-masked]>
Date: Tue, 21 Jul 2020 19:09:08 +0000

##- Please type your reply above this line -##

We’ve got news for you: Your ticket (1197629) has been updated. Feel free to reply to this email with any questions.
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Ahmad, Jul 21, 2020, 11:09 PM GMT+4 (private)

Customers want to get contacted with the supervisor regarding the delayed dispatch and also want to get a refund on shipping charges.

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Ahmad, Jul 21, 2020, 10:54 PM GMT+4 (private)

Customer is really agitated and frustrated with the delay process even after paying the high shipping charges, Kindly dispatch the item and deliver it as soon as possible. Customer already contacted BarQ Exp, courier team confirmed that the shipment has not been received yet.

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Furqan hameed, Jul 20, 2020, 1:48 AM GMT+4 (private)

 ![](https://mumzworldhelp.zendesk.com/attachments/token/6qdudXlkgAWzGhpGfavXlFlzj/?name=inline1823394736.png)​

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Mohammed obiedo, Jul 19, 2020, 6:23 PM GMT+4 (private)

    **Required ticket fields to be populated on the left bar BEFORE applying the macro: [Order Number] Optional Ticket Fields [Courier, Tracking Number]**

- Order # 200316334
- Order Date:11/4/2020
- City: Riyadh
- Comments:please dispatch urgently

**Additional (If courier assigned):**

- Courier Name: barqexp
- AWB: 1184789458

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