Subject: [Mumzworld.com] Re: Refund escalation - Order #100166411
From: "Sagar Khawani (Mumzworld Customer Care)" <[email-masked]>
To: Mohammed obiedo <[email-masked]>
Date: Sat, 18 Jul 2020 21:12:57 +0000

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We’ve got news for you: Your ticket (1177062) has been updated. Feel free to reply to this email with any questions.
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Sagar Khawani, Jul 19, 2020, 1:12 AM GMT+4 (private)

amount should be 76.46 dhs and not 100

10% of order value and shipping which comes to 76.46

 ![](https://mumzworldhelp.zendesk.com/attachments/token/J9f63ciksvHtzLflpO4SVcNcC/?name=inline-164140530.png)​

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Mohammed obiedo, Jul 7, 2020, 11:26 PM GMT+4 (private)

1) Order number:100166411
2) Is the credit memo on Magento, Yes or No?:no
3) GC has been **created** / **deactivated:no**
4) SKU:VAT 10 % extra
5) Amount: AED104
6) Refund reason: customer ordered on 30/6/2020 and added 10% extra to his order
7) Payment method:CC
8) Refund **before** or **after** shipping?:after

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[GD9423-74D6]