Subject: [Mumzworld.com] Re: KSA Last Mile - Courier Followup 100163091 AWB: 1Z289F8W6757253330
From: "Mary Anne Agapito (Mumzworld Customer Care)" <[email-masked]>
To: Mohammed obiedo <[email-masked]>
Date: Thu, 16 Jul 2020 10:33:25 +0000

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We’ve got news for you: Your ticket (1182039) has been updated. Feel free to reply to this email with any questions.
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Mary Anne Agapito, Jul 16, 2020, 2:33 PM GMT+4 (private)

Request #1183315 "KSA Last Mile - Courier Followup..." was closed and merged into this request. Last comment in request #1183315:

Attachment(s):
inline-806112417.png - https://mumzworldhelp.zendesk.com/attachments/token/rAKKG7xeVEDh5gjix7Daoit05/?name=inline-806112417.png
inline-941543339.png - https://mumzworldhelp.zendesk.com/attachments/token/Yd4ZySsjSc5VXtTR1LLHY9MKk/?name=inline-941543339.png

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Mary Anne Agapito, Jul 16, 2020, 2:31 PM GMT+4 (private)

team,

has this been reshipped? If so, who is the courier?

the customer is ff up, if it will not be delivered he wants his money back asap

pls confirm

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Naib Khan, Jul 13, 2020, 3:20 PM GMT+4 (private)

Team,

Shipment was returned to us.

We are on trial for land freight with UPS. There are still many shipments pending delivery. We will clear up all those first as UPS refused to pick up any more big items unless the 1st batch is cleared.

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Naib Khan, Jul 12, 2020, 12:46 AM GMT+4 (private)

Send an mail to concern courier they will revert asap. you can follow them  on mail.

 ![](https://mumzworldhelp.zendesk.com/attachments/token/Rqg5ysEW5oCmbFq7H9vQd7i4h/?name=inline392767577.png)​

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Mohammed obiedo, Jul 10, 2020, 5:42 PM GMT+4 (private)

    **Required ticket fields to be populated on the left bar before applying the macro: [Order Number, Courier, Tracking Number]**

- Order # 100163091
- Order Date: 24-Jun-2020

- City:Al Qatif

- Comments: customer didn't receive the order and it's showing delivered

**Courier Info:**

- Courier Name: ups
- AWB: 1Z289F8W6757253330

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