Subject: Last Mile - Courier Followup 200287258 AWB:
From: "Mostafa Said (Mumzworld Customer Care)" <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Mohammed obiedo <[email-masked]>
Date: Wed, 15 Jul 2020 17:07:56 +0000

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You are registered as a CC on this request (1151214). Reply to this email to add a comment to the request.

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Mostafa Said, Jul 15, 2020, 9:07 PM GMT+4 (private)

AWB 606022067830
200287258_2 Delivered 07 June

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Johannes, Jul 15, 2020, 11:56 AM GMT+4 (private)

Request #1151211 "KSA Last Mile - Courier Followup..." was closed and merged into this request. Last comment in request #1151211:

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Johannes, Jul 15, 2020, 11:55 AM GMT+4 (private)

 ![](https://mumzworldhelp.zendesk.com/attachments/token/2aakBHFpRYzAW4nyrv2dQTQEi/?name=inline-1029126000.png)​

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Sarah Azzam, Jul 14, 2020, 5:17 PM GMT+4 (private)

cst is ff up heavily on emails

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Sarah Azzam, Jul 10, 2020, 6:16 PM GMT+4 (private)

**Zubair Wahid**​  this is very delayed and cst is ff closely .we need urgent update here

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Rukaya, Jul 6, 2020, 2:45 PM GMT+4 (private)

any updates, team?
customer is very upset

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Taqwa Mohamed, Jun 30, 2020, 4:07 PM GMT+4 (private)

Sent Mail to WH

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Naib Khan, Jun 29, 2020, 1:57 PM GMT+4 (private)

KSA Team,

Please do the needful as per request

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Moataz Salah El-Din, Jun 29, 2020, 12:54 PM GMT+4 (private)

    **Required Ticket Fields to be populated on the left bar BEFORE applying the macro : [Order Number, Courier, Tracking Number]**

- Order # 200287258
- Order Date: 6-May-2020
- City: Ar Rass
- Comments: the customer didn't receive her order yet

**Courier Info:**

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iMile-KSA::606022067830 NAQEL-Air::70835868 Esnad::31013000040641

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عمر العبدي, Jun 26, 2020, 2:09 AM GMT+4

Order #200287258

Products Details
Sku :KSA-FAMC-28-602CHD
Name :منزل لعب مع غرفة من ماركة بيست توي
Date Placed :2020-05-06 12:47:47
Date Shipped :2020-06-02 04:34:06
Qty Ordered :1.0000
Amount :773
Shipping Country:المملكة العربية السعودية

Return Reason:doesnt_work_or_defective
Comments :الطلب صار له تقريباً شهرين ولم يصل شكراً لاختياركم ممزورلد. تم إستلام طلبكم رقم 200287258 و سنقوم باعداده في أسرع وقت كان بتاريخ2020/5/6

Customer Details
Customer Name :عمر العبدي
Customer Email :[email-masked]

Customer Shipping Address
عمر العبدي
الملك عبدالعزيز
Ar Rass,
المملكة العربية السعودية
T: +966500119991
Customer Telephone :0500119991

Attachment(s):
159312296200.jpeg - https://mumzworldhelp.zendesk.com/attachments/token/tcK2HlFZfRAVQ5iw07exK9v8d/?name=159312296200.jpeg

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