Subject: [Mumzworld.com] Re: KSA Warehouse - Order Dispatch Followup 200270147
From: "Amani Bani Odeh (Mumzworld Customer Care)" <[email-masked]>
To: Mohammed obiedo <[email-masked]>
Date: Sat, 11 Jul 2020 18:20:19 +0000

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We’ve got news for you: Your ticket (1150957) has been updated. Feel free to reply to this email with any questions.
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Amani Bani Odeh, Jul 11, 2020, 10:20 PM GMT+4 (private)

The customer claiming not to receive Naqel shipment email sent to check

 ![](https://mumzworldhelp.zendesk.com/attachments/token/gGenDyWgBN1EX1O0vdAzwidMn/?name=inline-1124624052.png)​

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Mohammed obiedo, Jun 25, 2020, 11:04 PM GMT+4 (private)

    **Required ticket fields to be populated on the left bar BEFORE applying the macro: [Order Number] Optional Ticket Fields [Courier, Tracking Number]**

- Order # 200270147
- Order Date:12-Apr-2020

- City:Hafer Al Batin

- Comments: please raise CRA for this shipment customer wants his refund ASAP

**Additional (If courier assigned):**

- Courier Name: smsa
- AWB: 290085985637

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