Subject: [Mumzworld.com] Re: Escalation call - Order #
From: "Amani Bani Odeh (Mumzworld Customer Care)" <[email-masked]>
To: Mohammed obiedo <[email-masked]>
Date: Fri, 03 Jul 2020 16:05:29 +0000

##- Please type your reply above this line -##

We’ve got news for you: Your ticket (1162545) has been updated. Feel free to reply to this email with any questions.
----------------------------------------------

Amani Bani Odeh, Jul 3, 2020, 8:05 PM GMT+4 (private)

**Ekta Jesswani**​ **Amir Julkarnain**​ Please assl t on this below and arrnage for a call back to the customer

Please refer Incident #1022667 he raised retuern request on  MAY 11th
the ticket was wrongly assigned,  I escalated to moataz to check

----------------------------------------------

Mohammed obiedo, Jun 30, 2020, 9:52 PM GMT+4 (private)

Order#200269733
Shipment #
Reason of Escalation (Summary about the case ):customer received damage item wants refund and compansation before return it
Language:Arabic
Contact Mobile:966530550781
Last Update for the case:

--------------------------------
This email is a service from Mumzworld.com.

[936Z6O-VMXE]