Subject: Re: Missing Items 600884532
From: Vipul Arora <[email-masked]>
To: Ashish Nair <[email-masked]>, Jaymar Tolentino <[email-masked]>
Cc: Anas nazzal <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Fri, 26 Jun 2020 12:32:56 +0400
List-Id: <ccteam.mumzworld.com>

Dear Jaymar,

We received it as single piece as you can check attached PO also
description is old due to which receiver received as a single piece

On Fri, Jun 26, 2020, 10:42 Ashish Nair <[email-masked]> wrote:

> @Vipul Arora <[email-masked]>  - Please update regarding the subject
> missing pcs.
>
>
> Regards,
>
> *Ashish.S.Nair*
> Inventory Controller
>
>
> *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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> On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> KIndly assist with the below customer.
>>
>> Best Regards,
>> Anas Nazzal
>>
>> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear All,
>>>
>>> Kindly assist with the below as the customer called again to follow up.
>>>
>>> Best Regard,
>>> Anas Nazzal
>>>
>>>
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>>>
>>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <[email-masked]>
>>> wrote:
>>>
>>>> Dear Jaymar
>>>>
>>>>
>>>>
>>>> As per PO we supplied and your receiving team also received as per PO.
>>>> For your reference please check the our invoice copy.
>>>>
>>>> Its clear from our side we supplied correct.
>>>>
>>>>
>>>>
>>>> Please see the invoice there is no cutting.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Thanks, and Regards*
>>>>
>>>> Shek Hussain
>>>>
>>>> E-Commerce Sales Executive
>>>>
>>>> Hassani Trading Co.
>>>>
>>>> +971564098684
>>>>
>>>> PO Box : 286
>>>>
>>>> Dubai investment Park-1
>>>>
>>>>
>>>>
>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>> *Sent:* 21 June 2020 9:22 PM
>>>> *To:* Shek Hussain <[email-masked]>
>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>>> [email-masked]>; Syed Yakoob <[email-masked]>; customer care <
>>>> [email-masked]>; Talal Haroun <[email-masked]>; Kanika
>>>> Munjal <[email-masked]>; Vipul Arora <[email-masked]>
>>>> *Subject:* Re: Missing Items 600884532
>>>>
>>>>
>>>>
>>>> Hi Shek,
>>>>
>>>>
>>>>
>>>> Please see below PO for your reference.
>>>>
>>>>
>>>>
>>>> POMUMZ_DXB205107 Hassani Trading Co
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Jaymar Tolentino*
>>>> Logistics Executive
>>>>
>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Jaymar
>>>>
>>>>
>>>>
>>>> Yes we are always ready to support you
>>>>
>>>> Please shared the PO reference I will investigate and Update you
>>>> morning.
>>>>
>>>>
>>>>
>>>> *Thanks, and Regards*
>>>>
>>>> Shek Hussain
>>>>
>>>> E-Commerce Sales Executive
>>>>
>>>> Hassani Trading Co.
>>>>
>>>> +971564098684
>>>>
>>>> PO Box : 286
>>>>
>>>> Dubai investment Park-1
>>>>
>>>>
>>>>
>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>> *Sent:* 21 June 2020 4:09 PM
>>>> *To:* Shek Hussain <[email-masked]>
>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>>> [email-masked]>; Syed Yakoob <[email-masked]>; customer care <
>>>> [email-masked]>; Talal Haroun <[email-masked]>;
>>>> MISOperation <[email-masked]>; Kanika Munjal <
>>>> [email-masked]>; Vipul Arora <[email-masked]>
>>>> *Subject:* Re: Missing Items 600884532
>>>>
>>>>
>>>>
>>>> Hi Shek,
>>>>
>>>>
>>>>
>>>> Please support the customer on the below issue. Kindly include it for
>>>> tom delivery.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Jaymar Tolentino*
>>>> Logistics Executive
>>>>
>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Ashish,
>>>>
>>>>
>>>>
>>>> We received it as a single item because the description was changed on
>>>> the 3rd of June as pack of 6 post PO creation. Vendor brought printed PO as
>>>> Single piece and we received the same as single.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> @Jaymar Tolentino <[email-masked]> : Kindly check with vendor to
>>>> supply short qty against PO.
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>> Vipul
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <[email-masked]> wrote:
>>>>
>>>> Hi Habib,
>>>>
>>>>
>>>>
>>>> Please be informed that the missing pcs were not physically found.
>>>>
>>>>
>>>>
>>>> @Vipul Arora <[email-masked]>  - please have a look into this
>>>> subject matter & give ur feedback.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> *Ashish.S.Nair*
>>>> Inventory Controller
>>>>
>>>>
>>>> *E* [email-masked]
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
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>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>> Confidentiality Notice: This e-mail message, including any attachments,
>>>> is for the sole use of the intended recipient(s) and may contain
>>>> confidential and privileged information. Any unauthorized review, use,
>>>> disclosure or distribution of this information is prohibited, and may be
>>>> punishable by law. If this was sent to you in error, please notify the
>>>> sender by reply e-mail and destroy all copies of the original message.
>>>> Please consider the environment before printing this e-mail.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <[email-masked]>
>>>> wrote:
>>>>
>>>> @Ashish Nair <[email-masked]>  please help her.
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi team,
>>>>
>>>>
>>>>
>>>> The customer called again to follow up.
>>>>
>>>>
>>>>
>>>> @Muhammad Habib <[email-masked]> The item in our website shows
>>>> that it is a pack of 6. In a single order the customer should receive 6
>>>> packs/qty of the item.
>>>>
>>>>
>>>>
>>>> Kindly check and advise asap.
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>>
>>>> Customer Care Representative
>>>>
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld Catalogue)' via
>>>> customer care <[email-masked]> wrote:
>>>>
>>>> ##- Please type your reply above this line -##
>>>>
>>>> You are registered as a CC on this request (1123603). Reply to this
>>>> email to add a comment to the request.
>>>>
>>>> *Jayson Reyes* (Mumzworld.com)
>>>>
>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>>
>>>> Hi,
>>>>
>>>> Please see attached screenshot from vendor sheet
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Jayson Reyes
>>>>
>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e: [email-masked]
>>>>  │ w: www.mumzworld.com
>>>>
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>>> PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> *Anas* (Mumzworld.com)
>>>>
>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>
>>>> Dear Team,
>>>>
>>>> Kindly advise as the product Rudolfs - Pear Prune Smoothie For Babies
>>>> 110g - Pack Of 6 is showing in our website as pack of 6.
>>>> Please find the below screenshot for the same
>>>>
>>>> Virus-free. www.avast.com (
>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>> )
>>>>
>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Anas,
>>>>
>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>>> I pc was ordered and the same was picked and packed.
>>>> Further for your action please.
>>>> Screenshot attached for your reference.
>>>>
>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <[email-masked]> wrote:
>>>>
>>>> Dear Team,
>>>>
>>>> The below customer complained that only pack has been delivered pack
>>>> has been delivered from Rudolfs - Pear Prune Smoothie For Babies 110g -
>>>> Pack Of 6
>>>>
>>>> Order Number 600884532
>>>>
>>>> Best regards,
>>>> Anas Nazzal
>>>>
>>>> Virus-free. www.avast.com (
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>>>> (
>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com?utm_medium=email&utm_source=footer)
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>>>> --
>>>>
>>>> Thanks & regards,
>>>>
>>>> Attachment(s)
>>>> image.png
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>>>> image.png
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>>>>
>>>>
>>>>
>>>>
>>>> Thanks & regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
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>>>
>>