Subject: Re: Missing Items 600884532
From: Ashish Nair <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Jaymar Tolentino <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Vipul Arora <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Fri, 26 Jun 2020 10:42:17 +0400
List-Id: <ccteam.mumzworld.com>

@Vipul Arora <[email-masked]>  - Please update regarding the subject
missing pcs.

Regards,

*Ashish.S.Nair*
Inventory Controller

*E* [email-masked]
*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> KIndly assist with the below customer.
>
> Best Regards,
> Anas Nazzal
>
> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear All,
>>
>> Kindly assist with the below as the customer called again to follow up.
>>
>> Best Regard,
>> Anas Nazzal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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>> <#m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <[email-masked]>
>> wrote:
>>
>>> Dear Jaymar
>>>
>>>
>>>
>>> As per PO we supplied and your receiving team also received as per PO.
>>> For your reference please check the our invoice copy.
>>>
>>> Its clear from our side we supplied correct.
>>>
>>>
>>>
>>> Please see the invoice there is no cutting.
>>>
>>>
>>>
>>>
>>>
>>> *Thanks, and Regards*
>>>
>>> Shek Hussain
>>>
>>> E-Commerce Sales Executive
>>>
>>> Hassani Trading Co.
>>>
>>> +971564098684
>>>
>>> PO Box : 286
>>>
>>> Dubai investment Park-1
>>>
>>>
>>>
>>> *From:* Jaymar Tolentino <[email-masked]>
>>> *Sent:* 21 June 2020 9:22 PM
>>> *To:* Shek Hussain <[email-masked]>
>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>> [email-masked]>; Syed Yakoob <[email-masked]>; customer care <
>>> [email-masked]>; Talal Haroun <[email-masked]>; Kanika
>>> Munjal <[email-masked]>; Vipul Arora <[email-masked]>
>>> *Subject:* Re: Missing Items 600884532
>>>
>>>
>>>
>>> Hi Shek,
>>>
>>>
>>>
>>> Please see below PO for your reference.
>>>
>>>
>>>
>>> POMUMZ_DXB205107 Hassani Trading Co
>>>
>>>
>>>
>>>
>>>
>>>
>>> *Jaymar Tolentino*
>>> Logistics Executive
>>>
>>> *P* +971 4 433 1360   *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
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>>>
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>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <[email-masked]>
>>> wrote:
>>>
>>> Dear Jaymar
>>>
>>>
>>>
>>> Yes we are always ready to support you
>>>
>>> Please shared the PO reference I will investigate and Update you morning.
>>>
>>>
>>>
>>> *Thanks, and Regards*
>>>
>>> Shek Hussain
>>>
>>> E-Commerce Sales Executive
>>>
>>> Hassani Trading Co.
>>>
>>> +971564098684
>>>
>>> PO Box : 286
>>>
>>> Dubai investment Park-1
>>>
>>>
>>>
>>> *From:* Jaymar Tolentino <[email-masked]>
>>> *Sent:* 21 June 2020 4:09 PM
>>> *To:* Shek Hussain <[email-masked]>
>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>> [email-masked]>; Syed Yakoob <[email-masked]>; customer care <
>>> [email-masked]>; Talal Haroun <[email-masked]>;
>>> MISOperation <[email-masked]>; Kanika Munjal <
>>> [email-masked]>; Vipul Arora <[email-masked]>
>>> *Subject:* Re: Missing Items 600884532
>>>
>>>
>>>
>>> Hi Shek,
>>>
>>>
>>>
>>> Please support the customer on the below issue. Kindly include it for
>>> tom delivery.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *Jaymar Tolentino*
>>> Logistics Executive
>>>
>>> *P* +971 4 433 1360   *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
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>>> facebook] <https://www.facebook.com/mumzworld> 
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>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <[email-masked]> wrote:
>>>
>>> Dear Ashish,
>>>
>>>
>>>
>>> We received it as a single item because the description was changed on
>>> the 3rd of June as pack of 6 post PO creation. Vendor brought printed PO as
>>> Single piece and we received the same as single.
>>>
>>>
>>>
>>>
>>>
>>> @Jaymar Tolentino <[email-masked]> : Kindly check with vendor to
>>> supply short qty against PO.
>>>
>>>
>>>
>>> Thanks
>>>
>>> Vipul
>>>
>>>
>>>
>>>
>>>
>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <[email-masked]> wrote:
>>>
>>> Hi Habib,
>>>
>>>
>>>
>>> Please be informed that the missing pcs were not physically found.
>>>
>>>
>>>
>>> @Vipul Arora <[email-masked]>  - please have a look into this
>>> subject matter & give ur feedback.
>>>
>>>
>>>
>>> Regards,
>>>
>>> *Ashish.S.Nair*
>>> Inventory Controller
>>>
>>>
>>> *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
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>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <[email-masked]>
>>> wrote:
>>>
>>> @Ashish Nair <[email-masked]>  please help her.
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>> Hi team,
>>>
>>>
>>>
>>> The customer called again to follow up.
>>>
>>>
>>>
>>> @Muhammad Habib <[email-masked]> The item in our website shows
>>> that it is a pack of 6. In a single order the customer should receive 6
>>> packs/qty of the item.
>>>
>>>
>>>
>>> Kindly check and advise asap.
>>>
>>>
>>>
>>> Thank you.
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>>
>>> Customer Care Representative
>>>
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld Catalogue)' via
>>> customer care <[email-masked]> wrote:
>>>
>>> ##- Please type your reply above this line -##
>>>
>>> You are registered as a CC on this request (1123603). Reply to this
>>> email to add a comment to the request.
>>>
>>> *Jayson Reyes* (Mumzworld.com)
>>>
>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>
>>> Hi,
>>>
>>> Please see attached screenshot from vendor sheet
>>>
>>>
>>>
>>> Regards,
>>>
>>> Jayson Reyes
>>>
>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e: [email-masked]
>>>  │ w: www.mumzworld.com
>>>
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> *Anas* (Mumzworld.com)
>>>
>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>
>>> Dear Team,
>>>
>>> Kindly advise as the product Rudolfs - Pear Prune Smoothie For Babies
>>> 110g - Pack Of 6 is showing in our website as pack of 6.
>>> Please find the below screenshot for the same
>>>
>>> Virus-free. www.avast.com (
>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>> )
>>>
>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <[email-masked]>
>>> wrote:
>>>
>>> Dear Anas,
>>>
>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>> I pc was ordered and the same was picked and packed.
>>> Further for your action please.
>>> Screenshot attached for your reference.
>>>
>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <[email-masked]> wrote:
>>>
>>> Dear Team,
>>>
>>> The below customer complained that only pack has been delivered pack has
>>> been delivered from Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of
>>> 6
>>>
>>> Order Number 600884532
>>>
>>> Best regards,
>>> Anas Nazzal
>>>
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