Subject: Re: PLS CANCEL - 200258756// AWB: 290082448990
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Thu, 25 Jun 2020 17:26:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up.

Upon tracking shows:

Kindly confirm the return and assist to create CRA in order for us to
process the refund.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 14 Jun 2020 at 18:07, Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> As per SMSA, the order was returned on 07 June.
>
> Did you already receive it? If so, please cancel and create the CRA. The
> customer wants a refund.
>
> Please advise when done. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>