Subject: Re: SO#200251494_2 || MCI || Urgent Compliant
From: "Asad ." <[email-masked]>
To: Alaa Musa <[email-masked]>, Zubair Wahid <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Amani Bani Odeh <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>
Date: Thu, 25 Jun 2020 11:41:01 +0000
List-Id: <ccteam.mumzworld.com>

Where is this customer based?

Please give more details about the issue with the customer. If he ordered a bundle then why he didn’t get both items?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

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From: Alaa Musa <[email-masked]>
Date: Thursday, 25 June 2020 at 3:36 PM
To: Zubair Wahid <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Asad <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Amani Bani Odeh <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>
Subject: Re: SO#200251494_2 || MCI || Urgent Compliant

Hi
@Asad<mailto:[email-masked]>

We need your assistance here. The customer ordered a bundle BNDL-SS76715+CS31715<https://3651277.app.netsuite.com/app/common/item/item.nl?id=635405> the customer only received the car seat without the stroller. The customer has raised a return . as per Moataz collection can't be arranged from his area now.

Regards,
Alaa

On Wed, 24 Jun 2020 at 18:41, Alaa Musa <[email-masked]<mailto:[email-masked]>> wrote:
Dear Zubair,

We need an update here!

Regards,
Alaa

On Tue, 23 Jun 2020 at 11:50, Alaa Musa <[email-masked]<mailto:[email-masked]>> wrote:
Dear team,

Any update

Regards,
Alaa

On Sun, 21 Jun 2020 at 16:20, Malak Nobeh <[email-masked]<mailto:[email-masked]>> wrote:
Reminder

On Wed, 17 Jun 2020 at 15:47, Zubair Wahid <[email-masked]<mailto:[email-masked]>> wrote:
BNDL-SS76715+CS31715<https://3651277.app.netsuite.com/app/common/item/item.nl?id=635405> Please locate this item in the warehouse and update accordingly

Thanks
Zubair

On Wed, Jun 17, 2020 at 9:20 AM Amani Bani Odeh <[email-masked]<mailto:[email-masked]>> wrote:
 Dears,

Please update urgently, this is as a bundle BNDL-SS76715+CS31715<https://3651277.app.netsuite.com/app/common/item/item.nl?id=635405> the customer only received the car seat without the stroller. The customer has raised a return . as per Moataz collection can;t be arranged from his area now.

Please check for the stroller and arrange to ship it asap.

Thanks,
Amani

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