Subject: Re: Order created since April 15 for 700229345 / Esnad 2007000026002
From: Yaseen Shaqra <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Wed, 24 Jun 2020 13:14:49 +0400
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]> Please create the CRA
urgently

On Tue, Jun 23, 2020 at 6:53 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Hussain,
>
> Done from my side please proceed to cancel process.
>
> On Tue, Jun 23, 2020 at 11:43 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please note that the customer wants to cancel the shipment
>>
>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>> cancel the shipment today
>>
>> @Hussain Firoz Miyagamwala <[email-masked]> Please create the CRA
>> at the sooesnt
>>
>> On Mon, Jun 22, 2020 at 6:49 PM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> KIndly do the needful as the customer called again to follow up.
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>> www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_7543461185185927337_m_-1776012747314220376_m_710256404505076727_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> On Mon, May 25, 2020 at 11:29 AM Reports Wimo <[email-masked]>
>>> wrote:
>>>
>>>> Dear Ronald,
>>>>
>>>> We have not received the subject shipment.
>>>>
>>>> *Naveed Hussain – *Customer Happiness Executive
>>>>
>>>>
>>>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>>>> *@:* [email-masked] *W*: www.wimoapp.com
>>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>>
>>>>
>>>> On Mon, May 25, 2020 at 9:50 AM Ronald Gaviola <[email-masked]>
>>>> wrote:
>>>>
>>>>> Naveed +Reports WimoShip <[email-masked]>
>>>>>
>>>>> FYA.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>> Ronald
>>>>>
>>>>>
>>>>> On Sun, May 24, 2020 at 8:49 PM Mohammed Ali Naji Almahdi <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Dear KSA Team,
>>>>>>
>>>>>> The customer clarified that they no longer would like to receive the
>>>>>> order.
>>>>>>
>>>>>> Could you please confirm cancellation so that the amount can be
>>>>>> refunded to the customer.
>>>>>>
>>>>>> Kind Regards,
>>>>>>
>>>>>> Mohammed
>>>>>>
>>>>>> On Sun, May 24, 2020 at 7:43 PM Mohammed Ali Naji Almahdi <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dear KSA Team,
>>>>>>>
>>>>>>> The customer for this order is following up and the tracking shows
>>>>>>> that the order was created since the 15th of April but there are no details
>>>>>>> after that.
>>>>>>>
>>>>>>> Could you please make sure to hand the items to the courier or
>>>>>>> assign the shipment to a different courier and if there are any issues
>>>>>>> please let me know.
>>>>>>>
>>>>>>> Kind Regards,
>>>>>>>
>>>>>>> Mohammed
>>>>>>>
>>>>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>> www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_7543461185185927337_m_-1776012747314220376_m_710256404505076727_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE