Subject: Re: KSA Order Cancellation - Order No. 200258200
From: Ahmed Irfan <[email-masked]>
To: Radwa Ali <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Samiya Sheikh <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Wed, 24 Jun 2020 10:50:39 +0300
List-Id: <ccteam.mumzworld.com>

HI Hussain,

200258200_3  We have received this part but for 200258200_1 not received
yet.

On Tue, Jun 23, 2020 at 10:48 AM Radwa Ali <[email-masked]> wrote:

> Hi All,
>
> Tam-KSA::461919005378  - 200258200_1
>
> DHL-Express::4891318611 -  200258200_3
>
> Please advise if these are returned as they shows RTO on tracking sites
> and we need to refund the cst ASAP.
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Mon, Jun 22, 2020 at 5:49 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Hi Hussain,
>>
>> We still have not received the shipment.
>>
>> Thanks,
>> Ahmed Muhammad Irfan
>>
>>
>> On Sun, Jun 21, 2020 at 3:40 PM Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> @Ahmed Irfan <[email-masked]> Please confirm cancellation on the
>>> below
>>>
>>> 200258200_1
>>>
>>>
>>>
>>> On Sun, Jun 21, 2020 at 9:59 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Kindly cancel this shipments and create CRA.
>>>>
>>>> Regards
>>>>
>>>> On Tue, Jun 16, 2020 at 11:25 AM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> The customer called in reference to the above mentioned order number.
>>>>> She informed that she has refused all deliveries due to excessive delay.
>>>>>
>>>>> AWB's
>>>>> Tam-KSA::461919005378
>>>>> Tam-KSA::461941005762
>>>>> DHL-Express::4891318611
>>>>>
>>>>> Are they returned/received?
>>>>>
>>>>> If yes, @Hussain Firoz Miyagamwala <[email-masked]> Kindly
>>>>> update CRA to proceed with refund.
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>