Subject: Re: urgent dispatch: 600785402 // MTC-SHA-170744
From: Taqwa Ali <[email-masked]>
To: Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Edwin Thomas <[email-masked]>
Cc: Denmark A <[email-masked]>, Ashley Fernandes <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>
Date: Wed, 24 Jun 2020 11:34:26 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please assist, and update as the CM waiting since 3-Apr for the order, and
now she want only the refund.

Kindly confirm to receive CRA

Regards
Taqwa

On Wed, Jun 24, 2020 at 10:26 AM Denmark A <[email-masked]> wrote:

> Dear All,
>
> Please hand over the items to us so we can proceed to create a cra to
> refund the customer.
>
> Regards,
> Den mark
>
> On Wed, Jun 24, 2020 at 10:14 AM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Please confirm where is the item to receive CRA
>>
>> Regards
>> Taqwa
>>
>> On Tue, Jun 23, 2020 at 6:43 PM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Denmark
>>>
>>> Please receive cra to refund the CM
>>>
>>> Regards
>>> Taqwa
>>>
>>> On Tue, Jun 23, 2020 at 10:13 AM Edwin Thomas <[email-masked]>
>>> wrote:
>>>
>>>> Hi Ashley,
>>>>
>>>>             Item is cancelled from order
>>>>
>>>> On Mon, Jun 22, 2020 at 7:47 PM Ashley Fernandes <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Edwin,
>>>>>
>>>>> Kindly assist in cancelling the item from the subject order.
>>>>>
>>>>> Thanks and Regards,
>>>>>
>>>>> *Ashley Fernandes*
>>>>>
>>>>> Logistics Executive
>>>>>
>>>>>
>>>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>>>> mumzworld.com
>>>>>
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>> <https://twitter.com/mumzworld>
>>>>>
>>>>>  <https://www.mumzworld.com/en/>
>>>>>
>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>
>>>>>
>>>>> On Mon, Jun 22, 2020 at 2:47 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Kindly cancel this item urgently.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Wed, Jun 17, 2020 at 5:03 PM Ashley Fernandes <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dear Taqwa,
>>>>>>>
>>>>>>> Please confirm if the customer wants to proceed with the item so @Edwin
>>>>>>> Thomas <[email-masked]> can push it to LFS.
>>>>>>>
>>>>>>> Thanks and Regards,
>>>>>>>
>>>>>>> *Ashley Fernandes*
>>>>>>>
>>>>>>> Logistics Executive
>>>>>>>
>>>>>>>
>>>>>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>>>>>> mumzworld.com
>>>>>>>
>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>> Dubai, UAE
>>>>>>>
>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>
>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>
>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>
>>>>>>>
>>>>>>> On Sun, Jun 14, 2020 at 4:27 PM Syed Yakoob <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello Ashley,
>>>>>>>>
>>>>>>>> Noted on this. Can you please add this item to the order and make
>>>>>>>> sequence _1 and let us know in order to proceed for picking and packing.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Sun, 14 Jun 2020 at 15:48, Ashley Fernandes <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Taqwa,
>>>>>>>>>
>>>>>>>>> The order shows committed in NS but never got pushed to LFS.
>>>>>>>>>
>>>>>>>>> @Edwin Thomas <[email-masked]> : Please check what
>>>>>>>>> happened here.
>>>>>>>>>
>>>>>>>>> @Syed Yakoob <[email-masked]> : The item is not a drop ship
>>>>>>>>> as stated. For reference, drop ship items will have a tick mark in the "*IS
>>>>>>>>> DROP SHIP ITEM*" column.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks and Regards,
>>>>>>>>>
>>>>>>>>> *Ashley Fernandes*
>>>>>>>>>
>>>>>>>>> Logistics Executive
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>>>>>>>> mumzworld.com
>>>>>>>>>
>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>>>> Dubai, UAE.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>
>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, Jun 14, 2020 at 3:03 PM Taqwa Ali <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Ashley
>>>>>>>>>>
>>>>>>>>>> Kindly assist
>>>>>>>>>>
>>>>>>>>>> CM dont want to receive the below item, please cancel it
>>>>>>>>>>
>>>>>>>>>> 600785402 MTC-SHA-170744
>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=732344> Megastar
>>>>>>>>>> - Tunnel Playhouse W/ Swing, Slide & Climber Wall
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>> Taqwa
>>>>>>>>>>
>>>>>>>>>> On Sun, Jun 14, 2020 at 2:57 PM Syed Yakoob <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello Taqwa,
>>>>>>>>>>>
>>>>>>>>>>> This item is not included in this order. nestsuote status for
>>>>>>>>>>> this item is Drop Ship. Please check the snapshot below.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> ᐧ
>>>>>>>>>>>
>>>>>>>>>>> On Sun, 14 Jun 2020 at 14:06, Taqwa Ali <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Team
>>>>>>>>>>>>
>>>>>>>>>>>> Please cancel the below item
>>>>>>>>>>>>
>>>>>>>>>>>> 600785402 MTC-SHA-170744
>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=732344> Megastar
>>>>>>>>>>>> - Tunnel Playhouse W/ Swing, Slide & Climber Wall
>>>>>>>>>>>> SHIP TOmohammed alhammadi
>>>>>>>>>>>> Al Dahfra/ Sil’aa
>>>>>>>>>>>> w16/22
>>>>>>>>>>>> Abu Dhabi
>>>>>>>>>>>> United Arab Emirates Map
>>>>>>>>>>>> SHIP AREAMadinat Khalifa - A
>>>>>>>>>>>> SHIP PHONE971505666724
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>> Taqwa
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Fri, May 29, 2020 at 3:18 PM Samiya Sheikh <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Kindly update item MTC-SHA-170744
>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=732344>
>>>>>>>>>>>>> and arrange an urgent dispatch.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Thu, May 28, 2020 at 2:02 PM Samiya Sheikh <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly update status of this item and dispatch urgently
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> MTC-SHA-170744
>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=732344>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Edwin Thomas
>>>> Netsuite Developer
>>>>
>>>