Subject: RE: [SPAM] SO 600900925_2- RAJINDER MARKED AS DELIVERED BUT NOT RECEIVED YET
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Angeli Fontillas'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Tue, 23 Jun 2020 16:23:30 +0400
List-Id: <ccteam.mumzworld.com>

Hi Angeli,

The order has been placed in front of the door as per customer requested.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Shajahan Kamal Batcha [mailto:[email-masked]] 
Sent: Tuesday, June 23, 2020 11:28 AM
To: 'Angeli Fontillas' <[email-masked]>
Cc: 'customer care' <[email-masked]>
Subject: RE: [SPAM] SO 600900925_2- RAJINDER MARKED AS DELIVERED BUT NOT RECEIVED YET

Hi Angeli,

Let me check with concern courier and update you.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Angeli Fontillas [mailto:[email-masked]] 
Sent: Tuesday, June 23, 2020 11:12 AM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] SO 600900925_2- RAJINDER MARKED AS DELIVERED BUT NOT RECEIVED YET

Hello Shajahan,

 

Customer called in to following up on his order gto an sms yesterday that it was delivered but still not received, 

He also wants to make a complaint  with the behaviour of the driver as when he spoke with the driver and asked why it was marked as delivered, the courier said that it's not his business and he got upset about it,  

Kindly help to check on this and ensure the delivery today before 1pm please, customer will not be available after 1pm. 

SHIP TORedha Benia
Near arbor school
He villa, Villa A4
Dubai
United Arab Emirates Map

SHIP AREAAl Furjan

SHIP PHONE971505531217

 

Thank you. 

 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE