Subject: RE: Order #600882355 // Sku :AL-GMT48-GMT49 // Name :Barbie - Color Reveal Doll Surprises // Defective
From: "Minesh | Alshula" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "'Rensin Simon'" <[email-masked]>, <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>
Date: Tue, 23 Jun 2020 13:37:10 +0400
List-Id: <ccteam.mumzworld.com>

Hi Den mark,

Please return the unit to our warehouse. They will physically check and do the needful. 

Regards,

Minesh

| Mob. +971 52 3794548 |  <mailto:[email-masked]> [email-masked] |        

From: Denmark A [mailto:[email-masked]] 
Sent: Tuesday, June 23, 2020 11:06 AM
To: Rensin Simon; [email-masked]; [email-masked]; [email-masked]
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang Mehrotra
Subject: Order #600882355 // Sku :AL-GMT48-GMT49 // Name :Barbie - Color Reveal Doll Surprises // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Comments :Hi The item we bought has manufacturing defects. The doll's color doesn't go off completely even after pit in warm water and looks like a scar. Appreciate if you can provide me with a replacement. Thank you  

image.png

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Regards,

Den mark