Subject: Order# 600898332 incorrect item SKU: LALS-1H390410-12m
From: "'Kristine Carlos (Mumzworld Catalogue)' via customer care" <[email-masked]>
Cc: customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Den Mark Yalung <[email-masked]>, Syed Yakoob Irfan <[email-masked]>, Mohit Caleb <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Tue, 23 Jun 2020 05:57:35 +0000
List-Id: <ccteam.mumzworld.com>

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Kristine Carlos, Jun 23, 2020, 9:57 AM GMT+4

Dear Alina,

As double checked:

Carters - Zoo Animals Snap-Up Cotton Sleep & Play has below corresponding sizes and sku only
LALS-1H710010-3m - 3 months
LALS-1H710010-6m - 6 months
LALS-1H710010-9m - 9 months

LALS-1H390410-12m is for Carters - 2-Pc Bear Bodysuit Pant Set_12m which was associated in Carters - Zoo Animals Snap-Up Cotton Sleep & Play

Done updating.

https://www.mumzworld.com/en/carters-zoo-animals-snap-up-cotton-sleep-play

Thanks & Regards,

Kristine

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Mostafa Said, Jun 23, 2020, 9:26 AM GMT+4

Hello Alina,

Please Raise a zendesk ticket.

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Alina Dsouza, Jun 23, 2020, 9:15 AM GMT+4

Hi Team / Mohit,

Customer ordered 600898332 the below item

Carters - Zoo Animals Snap-Up Cotton Sleep & Play
SKU: LALS-1H390410-12m
Clothes Size
12 Months

Received a wrong item as per NS shows as. Has an SKU issue. Please update the SKU

600898332_1 LALS-1H390410-12m (https://3651277.app.netsuite.com/app/common/item/item.nl?id=1198022)  Carters - 2-Pc Bear Bodysuit Pant Set_12m

Regards,
Alina

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