Subject: Re: Missing Items - Order No. 200267780_2
From: Pavankumar A <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Mostafa Said <[email-masked]>, Ronald Gaviola <[email-masked]>, lastmile <[email-masked]>, Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>
Date: Mon, 22 Jun 2020 15:42:11 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

The subject order dispatched with DHL AWB:
5742694053

On Mon, Jun 22, 2020 at 3:18 PM Ronald Gaviola <[email-masked]> wrote:

> +lastmile <[email-masked]>
>
> +Pavankumar A <[email-masked]> -Please confirm and share the
> awb.
>
>
>
>
> Regards,
> Ronald
>
>
> On Mon, Jun 22, 2020 at 1:09 PM Mostafa Said <[email-masked]>
> wrote:
>
>> Hello Hyacinth,
>>
>> I have checked the CCTV footage for this order and I find out that 2
>> items were not added with the order,
>> and both the items are found and will be reshipped,
>> But this SKU#   HT-K040  Was packed in a separate package and sent with
>> the order.
>> @Ronald Gaviola <[email-masked]> 2 items handed over to you please
>> confirm and reship.
>>
>>
>> On Mon, Jun 22, 2020 at 12:16 PM Muhammad Habib <[email-masked]>
>> wrote:
>>
>>> @Mostafa Said <[email-masked]>  Can you please help here for
>>> CCTV checking.
>>>
>>> On Tue, Jun 16, 2020 at 4:26 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer with the above mentioned shipment received 2 packages from
>>>> DHL however the below items are missing.
>>>>
>>>> 200267780_2 HT-K040
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=502401> Elli
>>>> Junior - Teepee Tent Nature 1
>>>> 200267780_2 HT-70830121850NA
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=724850> Elli
>>>> Junior - Watercolor Wings Playmat 1
>>>>
>>>> 200267780_2 TT422521-Blue
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=153410> Tommee
>>>> Tippee Closer to Nature Feeding Bottle 260mlx2 -Blue 1
>>>> Kindly check and advise ASAP.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>
>>>
>>> --
>>>
>>>
>>> Thanks & regards,
>>>
>>>
>>>
>>>
>>
>> --
>>
>>

-- 

Regards,

*Pavankumar A*
Last Mile Operations

*P* +971 507074205
*E* [email-masked] <[email-masked]>

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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