Subject: Re: magento cancellation: 700238477 // SKU: GIF-5021003
From: Samiya Sheikh <[email-masked]>
To: Dhanasekar Pandi <[email-masked]>
Cc: Sara Ahmed <[email-masked]>, Amr Abed <[email-masked]>, customer care <[email-masked]>
Date: Mon, 22 Jun 2020 14:57:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Item AL-36239 is already refunded but  GIF-5021003  still invoiced in
magento.

Please advise how we can refund the amount.

Regards

On Mon, Jun 22, 2020 at 2:47 PM Dhanasekar Pandi <[email-masked]>
wrote:

> Hi Sara,
>
> The Credit memo button is missing (same on stage_1 as well)  if the order
> is placed using full GC and after one item is refunded. (The order
> 700238477 has already one item refunded. )
>
> *Dhanasekar P*
>
> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, Jun 22, 2020 at 2:46 PM Sara Ahmed <[email-masked]>
> wrote:
>
>> Dhana,
>>
>> Please update.
>>
>> Thanks
>>
>> On Mon, 22 Jun 2020 at 12:09, Samiya Sheikh <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly update and cancel SKU:  GIF-5021003 for a GC refund.
>>>
>>> Regards
>>>
>>> On Sat, Jun 20, 2020 at 10:39 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Dhanasekar,
>>>>
>>>> Kindly update and cancel SKU:  GIF-5021003 for a GC refund.
>>>>
>>>> Regards
>>>>
>>>> On Tue, Jun 16, 2020 at 9:31 PM Amr Abed <[email-masked]> wrote:
>>>>
>>>>> Looping Dhana to check
>>>>>
>>>>> Amr
>>>>>
>>>>> On Thu, 11 Jun 2020 at 21:49, Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> the credit memo option isn't showing in order 700238477 Kindly cancel
>>>>>> SKU:  GIF-5021003 for a GC refund.
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>
>>
>> --
>>
>> *Sara Ahmed*
>>
>> Head of Technology
>>
>> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>