Subject: RE: Cashback voucher - expired
From: Lima Premlal <[email-masked]>
To: Sara Ahmed <[email-masked]>, Amr Abed <[email-masked]>, Sara Abdelnabi <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 22 Jun 2020 13:37:09 +0400
List-Id: <ccteam.mumzworld.com>

Team,

Do we have any update here?

*From:* Lima Premlal <[email-masked]>
*Sent:* Sunday, June 21, 2020 3:20 PM
*To:* Sara Ahmed <[email-masked]>; 'Amr Abed' <[email-masked]>;
Sara Abdelnabi <[email-masked]>
*Cc:* customer care <[email-masked]>
*Subject:* Cashback voucher - expired
*Importance:* High

Dear Sara & Amr,

Please note that one of our customer’s have raised an issue claiming she
haven’t received any mails regarding the cash voucher for past 3 months nor
she was aware that the codes can be viewed on Voucher tab on her account.

Customer Name: Ayesha AlHammadi

Customer Email: [email-masked]

Please let us know what can be done to compensate the customer in this
regards.

Regards,

Lima