Subject: Re: Wrong Item Received SKU SBF-EZ_DP_GR - Order No. 600892919_2
From: Karthik Sankar <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Nitin Jain <[email-masked]>, customer care <[email-masked]>
Date: Mon, 22 Jun 2020 13:10:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Nitin,

Could you please check and let us know.

Regards,

On Mon, 22 Jun 2020 at 12:58, Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> We have a customer who received the mentioned item differently as what is
> shown in the website.
>
> The bottle pockets are only 2 and there is no zipper compartment behind
> the bag as shown in the website. Please see the below images for
> your reference.
>
> Images of the item received by the customer:
>
> Images shown in our website:
>
> Kindly confirm if the item that shows in our website is available in order
> for us to process a replacement.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>