Subject: Re: [Mumzworld.com] Re: Refund escalation - Order # 200279352
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Anas nazzal <[email-masked]>, Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 22 Jun 2020 12:01:00 +0400
List-Id: <ccteam.mumzworld.com>

@Ahmed Irfan <[email-masked]> Please check if the below was dispatched

200279352_2

On Fri, Jun 19, 2020 at 9:53 AM Anas nazzal <[email-masked]> wrote:

> Dear Hussain,
>
> Kindly create CRA for   BBL-5010477323071 in order number 200279352 as the
> customer doesnt want to get the item anymore.
>
> Best Regards,
> Anas Nazzal
>
>
>
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> On Thu, Jun 11, 2020 at 1:14 PM Sagar Khawani (Mumzworld Customer Care) <
> [email-masked]> wrote:
>
>> ##- Please type your reply above this line -##
>>
>> We’ve got news for you: Your ticket (1108563) has been updated. Feel free
>> to reply to this email with any questions.
>>
>> *Sagar Khawani* (Mumzworld.com)
>>
>> Jun 11, 2020, 1:14:36 PM GMT+4
>> *Private note*
>> Hi Anas,
>>
>> No CRA in NS for the item showing shipped in Magento.
>>
>> ​
>>
>> *Anas* (Mumzworld.com)
>>
>> Jun 7, 2020, 6:53:46 PM GMT+4
>> *Private note*
>>
>> 1) Order number: *200279352*
>> 2) Is the credit memo on Magento, Yes or No?:
>> 3) GC has been *created */ *deactivated: *Please assure that GC is
>> deactivated
>> 4) SKU: BBL-5010477323071 /KSA-FAMC-33-0512-3HE-BLUE / TC-IN005232
>> 5) Amount: 122.27 AED
>> 6) Refund reason: Teh customer doesnt want GC
>> 7) Payment method: Credit
>> 8) Refund *before *or *after *shipping?: Before
>>
>>
>> You are an agent. Add a comment by replying to this email or *view
>> ticket in Zendesk Support
>> <https://mumzworldhelp.zendesk.com/agent/tickets/1108563>*.
>> *Ticket #* 1108563
>> *Status* Open
>> *Requester* Anas
>> *CCs* -
>> *Group* CC Default
>> *Assignee* Anas
>> *Priority* -
>> *Type* Incident
>> *Channel* Web Form
>>
>>
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>
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