Subject: Re: [Mumzworld.com] Re: Refund escalation - Order #600821736
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Anas nazzal <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Mon, 22 Jun 2020 12:01:00 +0400
List-Id: <ccteam.mumzworld.com>

@ZAHID ABDULWAHID (3PL) <[email-masked]> @Ahmed Irfan
<[email-masked]> Please check here

On Fri, Jun 19, 2020 at 6:46 PM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly assist with the below customer as he called again to follow up.
>
> Best Regards,
> Anas Nazzal
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
> www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_-2717365773902634026_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Wed, May 27, 2020 at 1:27 PM Sagar Khawani (Mumzworld Customer Care) <
> [email-masked]> wrote:
>
>> ##- Please type your reply above this line -##
>>
>> We’ve got news for you: Your ticket (1031234) has been updated. Feel free
>> to reply to this email with any questions.
>>
>> *Sagar Khawani* (Mumzworld.com)
>>
>> May 27, 2020, 1:27:02 PM GMT+4
>> *Private note*
>> Hi Anas,
>>
>> No CM for the shipped item in NS.
>>
>> *Anas* (Mumzworld.com)
>>
>> May 20, 2020, 9:38:10 AM GMT+4
>> *Private note*
>> A credit memo has been created.
>>
>> *Sagar Khawani* (Mumzworld.com)
>>
>> May 19, 2020, 2:08:34 AM GMT+4
>> *Private note*
>> there no cra in NS or CM in Magento. please update
>>
>> *Anas* (Mumzworld.com)
>>
>> May 13, 2020, 11:28:43 AM GMT+4
>> *Private note*
>> 1) Order number: 600821736
>> 2) Is the credit memo on Magento, Yes or No?: no
>> 3) SKU: All
>> 4) Amount: 899.26 AED
>> 5) Refund reason: Delay in delivery
>> 6) Payment method: Credit Card
>> 7) Refund *before* or *after* shipping?: before
>>
>> You are an agent. Add a comment by replying to this email or *view
>> ticket in Zendesk Support
>> <https://mumzworldhelp.zendesk.com/agent/tickets/1031234>*.
>> *Ticket #* 1031234
>> *Status* Open
>> *Requester* Anas
>> *CCs* -
>> *Group* CC Email_Eng
>> *Assignee* Anas
>> *Priority* -
>> *Type* Incident
>> *Channel* Web Form
>>
>>
>> This email is a service from Mumzworld.com. Delivered by Zendesk
>> <https://www.zendesk.com/support/?utm_campaign=text&utm_content=Mumzworld.com&utm_medium=poweredbyzendesk&utm_source=email-notification>
>> | Privacy Policy
>> <https://www.zendesk.com/company/customers-partners/privacy-policy>
>> [DOK9GX-0830]Ticket-Id:1031234Account-Subdomain:mumzworldhelp
>>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
> www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_-2717365773902634026_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>