Subject: Re: Order #600891503 // Sku :TC-IN004909 // Name :Infantino - Wom Soothing Light & Projector - Grey // Defective
From: Denmark A <[email-masked]>
To: Anarbek <[email-masked]>
Cc: "Ajish | BabygrowFzc" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, "LPO | BabygrowFzc" <[email-masked]>, Umang Mehrotra <[email-masked]>, "Sales | BabygrowFzc" <[email-masked]>
Date: Mon, 22 Jun 2020 10:58:05 +0400
List-Id: <ccteam.mumzworld.com>

Dear Anarbek,

Your team is here. I will hand over the item to him.

Regards,
Den mark

On Mon, Jun 22, 2020 at 10:54 AM Anarbek <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> Ok, please send us.
>
>
>
> We will inspect the item and if it is faulty we will replace it with
> another piece.
>
>
>
> *Best Regards,*
>
>
>
> Anarbek Mamytov
>
> Sales Manager
>
> [image: Description: Description: Description:
>
> *1J-12/1,Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 554745266 *
>
> * Email: [email-masked] <[email-masked]>**  Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 10:51 AM
> *To:* Anarbek
> *Cc:* Ajish | BabygrowFzc; customer care; Returns.fc; Alina D'Souza;
> Samran Iftikhar; LPO | BabygrowFzc; Umang Mehrotra; Sales | BabygrowFzc
> *Subject:* Re: Order #600891503 // Sku :TC-IN004909 // Name :Infantino -
> Wom Soothing Light & Projector - Grey // Defective
>
>
>
> Dear Anarbek,
>
>
>
> Item is with us please allow us to send back the item to you for
> your further action.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Jun 22, 2020 at 10:48 AM Anarbek <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Is the item with the customer?
>
>
>
> If yes, can you please share the contacts of the customer or ask the
> customer to share the video of the product?
>
>
>
> *Best Regards,*
>
>
>
> Anarbek Mamytov
>
> Sales Manager
>
> [image: Description: Description: Description:
>
> *1J-12/1,Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 554745266 *
>
> * Email: [email-masked] <[email-masked]>**  Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
>
>
>
>
>
>
> *From:* [email-masked] [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 10:12 AM
> *To:* 'Anarbek'
> *Cc:* 'customer care'; 'Returns.fc'; 'Alina D'Souza'; 'Samran Iftikhar';
> 'LPO | BabygrowFzc'; 'Umang Mehrotra'; 'Sales | BabygrowFzc'; 'Denmark A'
> *Subject:* RE: Order #600891503 // Sku :TC-IN004909 // Name :Infantino -
> Wom Soothing Light & Projector - Grey // Defective
>
>
>
> Hi Anarbek,
>
>
>
> Could you please assist on the below concern?
>
>
>
> *Warmest Regards,*
>
> *Ajish Koshy *
>
>
>
> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>
> *Email: [email-masked]* <[email-masked]>* Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 22 June 2020 09:37 AM
> *To:* Sales | BabygrowFzc <[email-masked]>; LPO | BabygrowFzc <
> [email-masked]>; Ajish | BabygrowFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>
> *Subject:* Re: Order #600891503 // Sku :TC-IN004909 // Name :Infantino -
> Wom Soothing Light & Projector - Grey // Defective
>
>
>
> Dear All,
>
>
>
> Please respond thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jun 21, 2020 at 9:08 AM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :I try various batteries and its is not working and the batteries
> are fine on other items. I want a replacement on the same price as it was
> discounted if you can arrange a new one to be delivered.
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>