Subject: Re: KSA Urgent Delivery / Delayed - Order No. 200284727 / AWB OS01581640KS
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, KSA Lastmile <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>
Date: Mon, 22 Jun 2020 09:37:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

The customer called again to follow up.

May we have an update? Has the shipment been dispatched?

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 16 Jun 2020 at 16:12, Zubair Wahid <[email-masked]> wrote:

> This is a partial shipment, we are reattempting the missing items.
>
>
> On Tue, Jun 16, 2020 at 8:55 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Zubair,
>>
>> Please update us urgently, the customer is really upset because of the
>> delay
>>
>> The customer wants to receive the shipment within this week
>>
>>
>>
>> On Sun, Jun 14, 2020 at 6:35 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly update the status of this order urgently.
>>>
>>> Regards
>>>
>>> On Tue, Jun 9, 2020 at 2:26 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer with the above shipment called to follow up and is upset
>>>> for the delay. The order was created on 30th April.
>>>>
>>>> Upon tracking the shipment:
>>>>
>>>> Kindly assist to arrange delivery within a week time.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>