Subject: Re: Order #600872090 // Sku :BDM-597231 // Name :Hauck - Open'N Stop Safety Gate W/ 21 cm Extension - White // Missing
From: Denmark A <[email-masked]>
To: Bernadette Villahermosa <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Kia <[email-masked]>, Babico Trading <[email-masked]>, Liza Nocete <[email-masked]>, Mark Jayson Canaria <[email-masked]>
Date: Mon, 22 Jun 2020 09:35:36 +0400
List-Id: <ccteam.mumzworld.com>

Hi Bernadette,

Please hand over the missing part to our driver if there is collection
going on thanks.

Regards,
Den mark

On Sun, Jun 21, 2020 at 2:30 PM Denmark A <[email-masked]> wrote:

> Hi Bernadette,
>
> Thank you.
>
> Regards,
>
>
> On Sun, Jun 21, 2020 at 2:26 PM Bernadette Villahermosa <[email-masked]>
> wrote:
>
>> Hi Denmark,
>>
>>
>>
>> Since only the screws are missing, there’s no need to return the item. We
>> can provide the screws and you may arrange the collection tomorrow.
>>
>>
>>
>>
>>
>> Regards,
>>
>> Bernadette
>>
>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Sunday, June 21, 2020 12:05 PM
>> *To:* Bernadette Villahermosa <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Samran Iftikhar <[email-masked]>; Umang Mehrotra <
>> [email-masked]>; Mohamed Magdy <[email-masked]>; Kia <
>> [email-masked]>; Babico Trading <[email-masked]>; Liza Nocete <
>> [email-masked]>; Mark Jayson Canaria <[email-masked]>
>> *Subject:* Re: Order #600872090 // Sku :BDM-597231 // Name :Hauck -
>> Open'N Stop Safety Gate W/ 21 cm Extension - White // Missing
>>
>>
>>
>> Hi Bernadette,
>>
>>
>>
>> Extension is here, the missing part is the long screw inside the box
>> attached in the photo, please allow us to send the item for your further
>> investigation.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Jun 21, 2020 at 8:57 AM Bernadette Villahermosa <
>> [email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Good morning!
>>
>> Sorry for getting back late. But what is the missing part? Is it the
>> extension?
>>
>>
>>
>> Regards,
>>
>> Bernadette
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Sunday, June 21, 2020 8:52 AM
>> *To:* Bernadette Villahermosa <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Samran Iftikhar <[email-masked]>; Umang Mehrotra <
>> [email-masked]>; Mohamed Magdy <[email-masked]>; Kia <
>> [email-masked]>; Babico Trading <[email-masked]>; Liza Nocete <
>> [email-masked]>; Mark Jayson Canaria <[email-masked]>
>> *Subject:* Re: Order #600872090 // Sku :BDM-597231 // Name :Hauck -
>> Open'N Stop Safety Gate W/ 21 cm Extension - White // Missing
>>
>>
>>
>> Dear Bernadette,
>>
>>
>>
>> Any update?
>>
>>
>>
>> Regards,
>>
>>
>>
>> On Wed, Jun 17, 2020 at 11:58 AM Denmark A <[email-masked]> wrote:
>>
>> Dear Bernadette,
>>
>>
>>
>> POMUMZ_DXB201595
>>
>>
>>
>> Regards,
>>
>>
>>
>> On Wed, Jun 17, 2020 at 11:55 AM Bernadette Villahermosa <
>> [email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Please always send me the PO number.
>>
>>
>>
>> Regards,
>>
>> Bernadette
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Wednesday, June 17, 2020 11:29 AM
>> *To:* Bernadette Villahermosa <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Samran Iftikhar <[email-masked]>; Umang Mehrotra <
>> [email-masked]>; Mohamed Magdy <[email-masked]>
>> *Subject:* Order #600872090 // Sku :BDM-597231 // Name :Hauck - Open'N
>> Stop Safety Gate W/ 21 cm Extension - White // Missing
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Return Reason:missing_part_or_pieces
>>
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>