Subject: Re: No movement for shipment 100143082/ Shipa S001111874673
From: Amir Julkarnain <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Amr Essam <[email-masked]>, Eugene Mugisa <[email-masked]>, Angeli Fontillas <[email-masked]>, Anas nazzal <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, KSA Lastmile <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Sun, 21 Jun 2020 17:40:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

As discussed, please retrieve this shipment as we already proceed with the
replacement. The customer was waiting for the order for 2 months.

New order: 100143082

Best Regards

On Sun, 21 Jun 2020 at 14:36, Zubair Wahid <[email-masked]> wrote:

> +Ahmed look into this
>
> On Sun, Jun 21, 2020, 1:35 PM Amr Essam <[email-masked]> wrote:
>
>> Hi Eugene,
>>
>> We didn't receive the shipment from your side.
>>
>>
>> Regards,
>>
>> On Sun, Jun 21, 2020 at 1:31 PM Eugene Mugisa <[email-masked]>
>> wrote:
>>
>>> + @Amr Essam <[email-masked]>
>>>
>>>
>>>
>>> What is the update here
>>>
>>>
>>>
>>> Best,
>>>
>>> Eugene.
>>>
>>>
>>>
>>> *From:* Angeli Fontillas <[email-masked]>
>>> *Sent:* Sunday, June 21, 2020 2:26 PM
>>> *To:* Anas nazzal <[email-masked]>; Hussain Firoz Miyagamwala <
>>> [email-masked]>; Zubair Wahid <[email-masked]>
>>> *Cc:* Ronald Gaviola <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; customer care <[email-masked]>; Ekta
>>> Jesswani <[email-masked]>; Amir Julkarnain <[email-masked]>
>>> *Subject:* Re: No movement for shipment 100143082/ Shipa S001111874673
>>>
>>>
>>>
>>> Hello Team,
>>>
>>>
>>>
>>> May we have an update on this please, customer is furious with the delay.
>>>
>>>
>>>
>>> No movement from Shipa since 30th of April.
>>>
>>>
>>>
>>> Can we please check and ship this out with DHL express and share AWB
>>> asap.
>>>
>>>
>>>
>>> Thank you.
>>>
>>>
>>>
>>>
>>>
>>> On Mon, 1 Jun 2020 at 11:46, Anas nazzal <[email-masked]> wrote:
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> Kindly do the needful as the customer keeps calling to follow up and
>>> there is no update has been shared yet.
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> Anas Nazzal
>>>
>>>
>>>
>>>
>>>
>>> On Thu, May 21, 2020 at 8:46 PM Mohammed Ali Naji Almahdi <
>>> [email-masked]> wrote:
>>>
>>> Dear KSA team,
>>>
>>>
>>>
>>> The customer for this shipment is following up and the tracking shows
>>> there has been no movement since the 30th of April.
>>>
>>>
>>>
>>> Could you please follow up with the courier so that the shipment can be
>>> completed and if there are  any issues please let me know.
>>>
>>>
>>>
>>> Kind Regards,
>>>
>>>
>>>
>>> Mohammed
>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Regards,*
>>>
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>>
>> Amr Essam
>> Account Management
>> <http://shipa.com/logistics-for-business/shipa-delivery/>
>> *M:* +966594621560
>> [email-masked]
>> shipa.com/delivery
>> <http://shipa.com/logistics-for-business/shipa-delivery/>
>>
>

-- 
*Amir Hussain Julkarnain*
Junior Team Leader
p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE