Subject: VERY URGENT REFUND CASE - 100110696- MCI ESCALATION -13374230
From: Malak Nobeh <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Leena <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Fahad Shafiq <[email-masked]>
Date: Sun, 21 Jun 2020 15:42:58 +0400
List-Id: <ccteam.mumzworld.com>

Dear Sagar,

Please process the refund for the so 100110696.

1) Order number:100110696
2) Is the credit memo on Magento, Yes or No?:
3) GC has been created / deactivated: Please assure that GC is deactivated
4) SKU: BK-1953168
5) Amount:  539.10 AED
6) Refund reason: returned because it's defective , pending CRA , the
customer is complaining to the MCI.
 email sent
7) Payment method: CC
8) Refund before or after shipping?: after

@Hussain Firoz Miyagamwala <[email-masked]> Please raise the CRA.

Thanks.

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