Subject: Re: ORDER / PAYPAL DISCREPANCY 600891798
From: Johannes Jade Pabeca <[email-masked]>
To: Sara Ahmed <[email-masked]>
Cc: Pradeep M <[email-masked]>, Amr Abed <[email-masked]>, Aqeela Musaliyarakath <[email-masked]>, Sagar Khawani <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>
Date: Sun, 21 Jun 2020 12:34:00 +0400
List-Id: <ccteam.mumzworld.com>

Thank you, Sara.

@Pradeep M <[email-masked]>,  Please update us within the day as the
customer is following up.

Thank you

On Sun, Jun 21, 2020 at 8:37 AM Sara Ahmed <[email-masked]> wrote:

> Hi Johannes,
>
> Looping Pradeep to check and advise here.
>
> Thanks
>
> On Sun, 21 Jun 2020 at 08:21, Johannes Jade Pabeca <[email-masked]>
> wrote:
>
>> Hi Sara/ Sagar,
>>
>> Any update on this pls.
>>
>> Thank you.
>>
>>
>>
>> On Thu, Jun 18, 2020 at 4:06 PM Johannes Jade Pabeca <
>> [email-masked]> wrote:
>>
>>> Hi Sagar/ Sara,
>>>
>>> Pls assist and advise:
>>>
>>> Order 600891798
>>> > customer placed an order and used a GC AED 102.90 and paid the rest
>>> via PayPal
>>> > Total amount in MG after GC is AED 310.8  ( approx  USD  84.00++ )
>>> > however, her total PayPal invoice shows  USD 111.30  ( approx AED
>>> 408.00++)
>>> > it looks like that the amount of the GC applied/deducted in MG did not
>>> reflect with PayPal
>>>
>>> > please let us know what to advise the customer and how to rectify this.
>>>
>>>    [email-masked]
>>>
>>>
>>> --
>>> *Johannes Jade *
>>>
>>>
>>
>>
>> --
>> *Johannes Jade *
>>
>>
>
>
> --
>
> *Sara Ahmed*
>
> Head of Technology
>
> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>

-- 
*Johannes Jade *