Subject: Re: URGENT DELIVERY 600800815 || 70782295
From: Ahmed Irfan <[email-masked]>
To: "ZAHID ABDULWAHID (3PL)" <[email-masked]>, "Farrah A." <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, DXB CS <[email-masked]>, Amani Bani Odeh <[email-masked]>, Purva Rao <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Maram Atallah Alissa <[email-masked]>, Mariam Zeineddine <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Sun, 21 Jun 2020 10:40:25 +0300
List-Id: <ccteam.mumzworld.com>

Dear Farrah,

Kindly follow up with @ZAHID ABDULWAHID (3PL)
<[email-masked]> .

Thanks.

On Sat, Jun 20, 2020 at 2:58 PM Farrah A. <[email-masked]> wrote:

> An urgent reminder please
>
> On Thu, Jun 18, 2020 at 1:08 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Dear Zubair,
>>
>> Please assist here.
>>
>> Thanks & Regards
>> Ahmed Muhammad Irfan
>>
>> On Thu, Jun 18, 2020 at 11:35 AM Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> No confirmation from @ZAHID ABDULWAHID (3PL)
>>> <[email-masked]>
>>>
>>>
>>> On Thu, Jun 18, 2020 at 10:56 AM Ahmed Irfan <[email-masked]>
>>> wrote:
>>>
>>>> ++Adding Hussain,
>>>>
>>>> Dear Hussain,
>>>>
>>>> Kindly create CRA for the above AWB.
>>>>
>>>> Thanks,
>>>> Ahmed Muhammad Irfan
>>>>
>>>>
>>>> On Wed, Jun 17, 2020 at 6:46 PM Farrah A. <[email-masked]> wrote:
>>>>
>>>>> Hello team,
>>>>>
>>>>> Can we please create a CRA for the order ASAP
>>>>>
>>>>> On Tue, Jun 9, 2020 at 2:01 PM DXB CS <[email-masked]> wrote:
>>>>>
>>>>>> Dear Farrah,
>>>>>>
>>>>>>
>>>>>>
>>>>>> RTO has been created for subject shipment .
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Anita D’souza
>>>>>>
>>>>>> Customer Service Team
>>>>>>
>>>>>> Mobile No: +971-504248925
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> .
>>>>>>
>>>>>> *DISCLAIMER: The content of this email is confidential and intended
>>>>>> for the recipient(s) specified in the message only. It is strictly
>>>>>> forbidden to share any part of this message with any third party, without a
>>>>>> written consent of the sender. If you received this message by mistake,
>>>>>> please reply to this message and follow with its deletion.*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Farrah A. [mailto:[email-masked]]
>>>>>> *Sent:* Tuesday, June 9, 2020 2:48 PM
>>>>>> *To:* DXB CS <[email-masked]>
>>>>>> *Cc:* Amani Bani Odeh <[email-masked]>; Purva Rao <
>>>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
>>>>>> care <[email-masked]>; Maram Atallah Alissa <
>>>>>> [email-masked]>; Mariam Zeineddine <[email-masked]>
>>>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>
>>>>>>
>>>>>> No, please push the order to be delivered if it's still with Naqel
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 9, 2020 at 8:12 AM DXB CS <[email-masked]> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dear Farrah,
>>>>>>
>>>>>>
>>>>>>
>>>>>> You would like to RTO the shipment ??
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Anita D’souza
>>>>>>
>>>>>> Customer Service Team
>>>>>>
>>>>>> Mobile No: +971-504248925
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> .
>>>>>>
>>>>>> *DISCLAIMER: The content of this email is confidential and intended
>>>>>> for the recipient(s) specified in the message only. It is strictly
>>>>>> forbidden to share any part of this message with any third party, without a
>>>>>> written consent of the sender. If you received this message by mistake,
>>>>>> please reply to this message and follow with its deletion.*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Farrah A. [mailto:[email-masked]]
>>>>>> *Sent:* Tuesday, June 9, 2020 12:46 AM
>>>>>> *To:* DXB CS <[email-masked]>
>>>>>> *Cc:* Amani Bani Odeh <[email-masked]>; Purva Rao <
>>>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
>>>>>> care <[email-masked]>
>>>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>
>>>>>>
>>>>>> The cst is requesting a refund, we need an ETA urgently
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jun 1, 2020 at 9:36 AM DXB CS <[email-masked]> wrote:
>>>>>>
>>>>>> Dear Amani,
>>>>>>
>>>>>>
>>>>>>
>>>>>> I am following up with our team for all pending deliveries .
>>>>>>
>>>>>> We will arrange delivery asap.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Anita D’souza
>>>>>>
>>>>>> Customer Service Team
>>>>>>
>>>>>> Mobile No: +971-504248925
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> .
>>>>>>
>>>>>> *DISCLAIMER: The content of this email is confidential and intended
>>>>>> for the recipient(s) specified in the message only. It is strictly
>>>>>> forbidden to share any part of this message with any third party, without a
>>>>>> written consent of the sender. If you received this message by mistake,
>>>>>> please reply to this message and follow with its deletion.*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Amani Bani Odeh [mailto:[email-masked]]
>>>>>> *Sent:* Sunday, May 31, 2020 7:07 PM
>>>>>> *To:* DXB CS <[email-masked]>
>>>>>> *Cc:* Purva Rao <[email-masked]>; Farrah A. <[email-masked]>;
>>>>>> Eugene Mugisa <[email-masked]>; customer care <
>>>>>> [email-masked]>
>>>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dear Anita,
>>>>>>
>>>>>>
>>>>>>
>>>>>> The customer is due soon she is complaining on social media   Please
>>>>>> make sure to deliver the shipment asap.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Amani
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, May 26, 2020 at 8:54 AM 'DXB CS' via customer care <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>> Dear Purva,
>>>>>>
>>>>>>
>>>>>>
>>>>>> I don’t have any update here .
>>>>>>
>>>>>> Please let me recheck with team .
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Anita D’souza
>>>>>>
>>>>>> Customer Service Team
>>>>>>
>>>>>> Mobile No: +971-504248925
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> .
>>>>>>
>>>>>> *DISCLAIMER: The content of this email is confidential and intended
>>>>>> for the recipient(s) specified in the message only. It is strictly
>>>>>> forbidden to share any part of this message with any third party, without a
>>>>>> written consent of the sender. If you received this message by mistake,
>>>>>> please reply to this message and follow with its deletion.*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Purva Rao [mailto:[email-masked]]
>>>>>> *Sent:* Monday, May 25, 2020 2:06 PM
>>>>>> *To:* DXB CS <[email-masked]>
>>>>>> *Cc:* Farrah A. <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>; customer care <[email-masked]>
>>>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please update
>>>>>>
>>>>>>
>>>>>>
>>>>>> thank you,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Purva
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, 19 May 2020 at 11:28, Purva Rao <[email-masked]> wrote:
>>>>>>
>>>>>> Hello team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> ANy update on the below?
>>>>>>
>>>>>>
>>>>>>
>>>>>> We need to deliver this urgently
>>>>>>
>>>>>>
>>>>>>
>>>>>> thank you,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Purva
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, 12 May 2020 at 12:29, 'DXB CS' via customer care <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>> Dear Farrah,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please note that last update was on 1st may for subject shipment
>>>>>>
>>>>>> I am checking with concern team , will revert you back shortly .
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Anita D’souza
>>>>>>
>>>>>> Customer Service Team
>>>>>>
>>>>>> Mobile No: +971-504248925
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> .
>>>>>>
>>>>>> *DISCLAIMER: The content of this email is confidential and intended
>>>>>> for the recipient(s) specified in the message only. It is strictly
>>>>>> forbidden to share any part of this message with any third party, without a
>>>>>> written consent of the sender. If you received this message by mistake,
>>>>>> please reply to this message and follow with its deletion.*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Farrah A. [mailto:[email-masked]]
>>>>>> *Sent:* Tuesday, May 12, 2020 12:22 PM
>>>>>> *To:* DXB CS <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>
>>>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello!
>>>>>>
>>>>>>
>>>>>>
>>>>>> Original order number is 100134053
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, May 12, 2020 at 11:21 AM Farrah A. <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>> Hello!
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please ensure urgent delivery for the order 70782295
>>>>>>
>>>>>> The customer is very upset
>>>>>>
>>>>>>
>>>>>>
>>>>>> Many thanks,
>>>>>>
>>>>>> Farrah
>>>>>>
>>>>>>