Subject: Re: Missing Item - Order # 200266507_2 AWB: 70779584
From: Mostafa Said <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, DXB CS <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Outbound.fc" <[email-masked]>
Date: Sun, 21 Jun 2020 08:48:13 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mary,

This order was packed into 2 packages please advise how many packages the
CX received?

On Fri, Jun 19, 2020 at 9:41 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Muhammad,
>
> Yes, I also created it in zendesk.
>
> Incident #1135903
>
> Kindly check. Thanks
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Fri, Jun 19, 2020 at 9:34 AM Muhammad Habib <[email-masked]>
> wrote:
>
>> Dear,
>> Please create zendesk Ticket.
>>
>> On Fri, Jun 19, 2020 at 10:22 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Anita,
>>>
>>> As per the customer, one item is missing from her order.
>>>
>>> 200266507_2 TC-SI-95021A
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1108307> Summer
>>> Infant - Comfort Me Body Pillow - Beige
>>>
>>> @Outbound.fc <[email-masked]> @lastmile
>>> <[email-masked]>  - is the above item been included on the
>>> shipment?
>>>
>>> Kindly check and advise. Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
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>>
>>
>>
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