Subject: Re: ORDER / PAYPAL DISCREPANCY 600891798
From: Sara Ahmed <[email-masked]>
To: Johannes Jade Pabeca <[email-masked]>, Pradeep M <[email-masked]>, Amr Abed <[email-masked]>, Aqeela Musaliyarakath <[email-masked]>
Cc: Sagar Khawani <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>
Date: Sun, 21 Jun 2020 08:37:06 +0400
List-Id: <ccteam.mumzworld.com>

Hi Johannes,

Looping Pradeep to check and advise here.

Thanks

On Sun, 21 Jun 2020 at 08:21, Johannes Jade Pabeca <[email-masked]>
wrote:

> Hi Sara/ Sagar,
>
> Any update on this pls.
>
> Thank you.
>
>
>
> On Thu, Jun 18, 2020 at 4:06 PM Johannes Jade Pabeca <
> [email-masked]> wrote:
>
>> Hi Sagar/ Sara,
>>
>> Pls assist and advise:
>>
>> Order 600891798
>> > customer placed an order and used a GC AED 102.90 and paid the rest via
>> PayPal
>> > Total amount in MG after GC is AED 310.8  ( approx  USD  84.00++ )
>> > however, her total PayPal invoice shows  USD 111.30  ( approx AED
>> 408.00++)
>> > it looks like that the amount of the GC applied/deducted in MG did not
>> reflect with PayPal
>>
>> > please let us know what to advise the customer and how to rectify this.
>>
>>    [email-masked]
>>
>>
>> --
>> *Johannes Jade *
>>
>>
>
>
> --
> *Johannes Jade *
>
>

-- 

*Sara Ahmed*

Head of Technology

e: [email-masked] <[email-masked]> │ w: www.mumzworld.com

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