Subject: RE: [EXTERNAL EMAIL]
From: Akshay Mukund <[email-masked]>
To: Ekta Jesswani <[email-masked]>
Cc: Marla Joy Laurico <[email-masked]>, customer care <[email-masked]>, Ayan Service 1 <[email-masked]>, Support.SA <[email-masked]>, Misha Rolland <[email-masked]>, Leena <[email-masked]>, Ismael De Gala <[email-masked]>
Date: Thu, 18 Jun 2020 14:56:49 +0000
List-Id: <ccteam.mumzworld.com>

Hi Ekta,

The delay was mainly due to the service centre being non-operational in KSA in the wake of the pandemic.
However as mentioned in your email, they’ve re-opened and they’re in touch with the customer.

Thanks,
Akshay

From: Ekta Jesswani <[email-masked]>
Sent: Thursday, June 18, 2020 6:26 PM
To: Akshay Mukund <[email-masked]>
Cc: Marla Joy Laurico <[email-masked]>; customer care <[email-masked]>; Ayan Service 1 <[email-masked]>; Support.SA <[email-masked]>; Misha Rolland <[email-masked]>; Leena <[email-masked]>; Ismael De Gala <[email-masked]>
Subject: Re: [EXTERNAL EMAIL]

Hi Akshay,

Thank you for the details.

Upon checking this case, I see we had raised the issue in May, and we were directed to the KSA team.
My agents raised the issue to the concerned team, and have been following up ever since with no response.

The customer location was shared, and the last update we have from Ismael is that an email has been sent to the customer and item will be collected.

Attached is the email for your reference.
Please let me know what needs to be done from our end.

Thanks

Regards,
Ekta

On Thu, 18 Jun 2020 at 17:37, Akshay Mukund <[email-masked]<mailto:[email-masked]>> wrote:
Hi Marla,

For all KSA service related queries, our service centre @Ayan Service 1<mailto:[email-masked]> will be the point of the contact (like we did for the previous V10 issue)

For UAE, your customer service contacts our support team directly and Jumbo Service centre takes it forward from there.
@Ekta Jesswani<mailto:[email-masked]>/@customer care<mailto:[email-masked]> please share the customer details and KSA team will be in touch

Hope this helps,
Thanks,

[Jumbo]
Akshay Mukund | Executive - Key Accounts - Lifestyle Brands - UAE
Jumbo Electronics Co. Ltd (LLC) PO Box 3426 Dubai UAE
T +971 4 315 6212 | F +971 4 315 6130 | M +971 55 281 5275 | email [email-masked]<mailto:[email-masked]>
www.twitter.com/JumboWorld<https://urldefense.com/v3/__http:/www.twitter.com/JumboWorld__;!!DGUnnRohDIROxD-N!590nEKyx3q5s1cAggYln4X5mmBeLyiOeHYNaF8WteqIj4vJTiYpQutON1Wx5XMpGAYa3$> | <http://www.jumbo.ae> www.facebook.com/JumboWorld<https://urldefense.com/v3/__http:/www.facebook.com/JumboWorld__;!!DGUnnRohDIROxD-N!590nEKyx3q5s1cAggYln4X5mmBeLyiOeHYNaF8WteqIj4vJTiYpQutON1Wx5XJ_9fZfA$>
Corporate website: www.jumbogroup.com<https://urldefense.com/v3/__http:/www.jumbogroup.com__;!!DGUnnRohDIROxD-N!590nEKyx3q5s1cAggYln4X5mmBeLyiOeHYNaF8WteqIj4vJTiYpQutON1Wx5XJy5FvPB$> | Buy online at: www.jumbo.ae<http://www.jumbo.ae>

From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 18, 2020 4:28 PM
To: Akshay Mukund <[email-masked]<mailto:[email-masked]>>
Cc: Ekta Jesswani <[email-masked]<mailto:[email-masked]>>; Support.SA <[email-masked]<mailto:[email-masked]>>; Misha Rolland <[email-masked]<mailto:[email-masked]>>; Leena <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>
Subject: RE: [EXTERNAL EMAIL]

Dear Akshay,

As per our telephone conversation, forwarding to you the mail that has been forwarded to us.
The customer bought the Dyson product V10 with faulty battery.

Kindly advise how to move forward on this. Should we exchange it with the new product and send us the credit note.

Moving forward let’s have a clear guideline or step by step procedure for everyone (Mumzworld and Dyson Team) to be able to handle this scenario
in timely manner .

Regards,
Marla

From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 18, 2020 4:01 PM
To: customer care <[email-masked]<mailto:[email-masked]>>
Cc: Ekta Jesswani <[email-masked]<mailto:[email-masked]>>; Support.SA <[email-masked]<mailto:[email-masked]>>; Misha Rolland <[email-masked]<mailto:[email-masked]>>; Leena . <[email-masked]<mailto:[email-masked]>>
Subject: Re: [EXTERNAL EMAIL]
Importance: High

Dear Team,

Please do let me know whom to call to sort this issue which i have been following up since 3 days ago.

regards,
Marla

On Jun 18, 2020, at 3:58 PM, Misha Rolland <[email-masked]<mailto:[email-masked]>> wrote:

Hi Marla,

Could I ask for your support on re-escalating this one?

Let me know if there’s another channel I should be routing these issues through – as the customer is extremely unhappy now and has had no response from the Mumzworld team yet. (latest email attached)

Appreciate your help – as always.

Kind Regards,

Misha Rolland
Sr. Ecommerce Executive  - Middle East & Africa
Level 32, Reef Tower, Cluster O, JLT
PO Box 5003350, Dubai, UAE
M: +971 56 547 5380
E: [email-masked]<mailto:[email-masked]>

From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
Sent: 15 June 2020 12:11
To: Misha Rolland <[email-masked]<mailto:[email-masked]>>; Ekta Jesswani <[email-masked]<mailto:[email-masked]>>
Cc: Support.SA <[email-masked]<mailto:[email-masked]>>
Subject: RE: [EXTERNAL EMAIL]

Dear Ekta,

Please do the needful.

Regards,
Marla

From: Misha Rolland <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 14, 2020 5:16 PM
To: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Support.SA <[email-masked]<mailto:[email-masked]>>
Subject: RE: [EXTERNAL EMAIL]

Hi Marla, Ekta,

Hope you’re well.

Bringing below case to your attention – can you please assist our Owner Experience Manager (Mariam CC)?

Kind Regards,

Misha Rolland
Sr. Ecommerce Executive  - Middle East & Africa
Level 32, Reef Tower, Cluster O, JLT
PO Box 5003350, Dubai, UAE
M: +971 56 547 5380
E: [email-masked]<mailto:[email-masked]>

From: Support.SA <[email-masked]<mailto:[email-masked]>>
Sent: 14 June 2020 17:14
To: Misha Rolland <[email-masked]<mailto:[email-masked]>>
Subject: FW: [EXTERNAL EMAIL]

Hi Misha,

Could you get me in touch with the CS manager of Mumzworld? The below customer received a V10 with a faulty battery and she’s not able to get a clear direction from MZ.

Regards,
Mariam Khafagy
Owner Experience Manager - MEA
Level 32 Reef Tower, Cluster O, JLT Dubai, PO Box 5003350, Dubai, UAE
M: +971 56 525 9272
E: [email-masked]<mailto:[email-masked]>

From: أمل المالكي <[email-masked]<mailto:[email-masked]>>
Sent: 13 June 2020 16:41
To: Support.SA <[email-masked]<mailto:[email-masked]>>
Subject: [EXTERNAL EMAIL]

السلام عليكم ورحمة الله وبركاته
وصلني منتج مكنسة دايسون v10 من موقع عالم الأمهات بتاريخ ٥ مايو لكن البطاريه معطله
راسلت الموقع واتواصل معاهم لكن مافي تجاوب منهم مالعمل؟.
اتمنى الرد والتجاوب معي

تم الإرسال من هاتف Huawei الخاص بي
<Mail Attachment.eml>

E-mail Disclaimer: This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal.

--
Regards,

[https://docs.google.com/uc?export=download&id=1vx9GjK5w4TX8awN5r192ZT0BxLw2nGcN&revid=0B7lJH7sxJ5zwK2pKMUdycXVzYzdnWE1TcEQ2RWVISitKK0NZPQ]
E-mail Disclaimer: This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal.

Subject: Re: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)
From: Service Center 1 Dyson <[email-masked]>
To: Akshay Mukund <[email-masked]>, Yaseen Shaqra <[email-masked]>, Ismael De Gala <[email-masked]>
Cc: Misha Rolland <[email-masked]>, "[email-masked]" <[email-masked]>, Veronique Bachmann <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, 'Mohamed Almozain' <[email-masked]>, Ahmed Saleh <[email-masked]>, 'Mariam Khafagy' <[email-masked]>
Date: Mon, 15 Jun 2020 17:02:45 +0000

Hi Akshay,

We sent email to the customer for collection the unit by our courier partner and we will do the needful.

Best regards;

Moataz Mohammed

From: Akshay Mukund <[email-masked]>
Date: Monday, June 15, 2020 at 1:04 PM
To: Yaseen Shaqra <[email-masked]>, Ismael De Gala <[email-masked]>, Ayan Service 1 <[email-masked]>
Cc: Misha Rolland <[email-masked]>, "[email-masked]" <[email-masked]>, Veronique Bachmann <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>
Subject: RE: FW: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

@Ayan Service 1<mailto:[email-masked]>  - please do get in touch with the customer below for her defective item-

Name: Amal al maleky
Address: Taif , king khaled st

Number: 966535551044

Unit- V10 ABSOLUTE

Akshay Mukund | Executive - Key Accounts - Lifestyle Brands - UAE
Jumbo Electronics Co. Ltd (LLC) PO Box 3426 Dubai UAE
T +971 4 315 6212 | F +971 4 315 6130 | M +971 55 281 5275 | email [email-masked]<mailto:[email-masked]>
www.twitter.com/JumboWorld<https://urldefense.com/v3/__http://www.twitter.com/JumboWorld__;!!DGUnnRohDIROxD-N!7QOV9IyTcI9A0RCSEs-JyKnKQsT65hlTIStucUSkcI_t6fDZLrlZstLd1t0ysMktYYVu$> | <http://www.jumbo.ae> www.facebook.com/JumboWorld<https://urldefense.com/v3/__http://www.facebook.com/JumboWorld__;!!DGUnnRohDIROxD-N!7QOV9IyTcI9A0RCSEs-JyKnKQsT65hlTIStucUSkcI_t6fDZLrlZstLd1t0ysO0TyBhv$>
Corporate website: www.jumbogroup.com<https://urldefense.com/v3/__http://www.jumbogroup.com__;!!DGUnnRohDIROxD-N!7QOV9IyTcI9A0RCSEs-JyKnKQsT65hlTIStucUSkcI_t6fDZLrlZstLd1t0ysHqbNzXj$> | Buy online at: www.jumbo.ae<http://www.jumbo.ae>

From: Yaseen Shaqra <[email-masked]>
Sent: Sunday, June 14, 2020 3:45 PM
To: Ismael De Gala <[email-masked]>
Cc: Akshay Mukund <[email-masked]>; Misha Rolland <[email-masked]>; [email-masked]; Ayan Service 1 <[email-masked]>; Veronique Bachmann <[email-masked]>; Ekta Jesswani <[email-masked]>; customer care <[email-masked]>
Subject: Re: FW: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

Hi Ismael,

Please update us urgently on the collection, the customer is waiting for the collection

On Tue, Jun 2, 2020 at 2:51 PM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:

   Hi Team,

   Please update us on the case

   On Mon, May 18, 2020 at 9:44 AM Ismael De Gala <[email-masked]<mailto:[email-masked]>> wrote:

      Hi Akshay,

      Our service center is still close in KSA due to Covid19.

      This might be after Eid if no further restriction will be impose by the Government.

      Once we reopen we will contact the customer to replace the battery.

      Thanks.

      Regards,

      Ismael De Gala

      Service Manager – MEA

      Dyson, Dubai U.A.E.

      Level 32, Reef Tower, Cluster O, Jumeirah Lakes Tower

      P.O. Box 5003350

      M: +971 50 915 6089

      E: [email-masked]<mailto:[email-masked]>

      W: www.dyson.ae<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.dyson.ae_&d=DwMFAg&c=vsI5PGT0uRF0lsg7XzpUOQurPQNIBhEW54Y1C2lcBvg&r=f_KFOfpjVwdITigaqdHTzu34PGEzjlxMPikzpsUk_bg&m=mrXO-QHv5TB95o6rGGi_WulPMUkJOqw9jahsiqasUGA&s=Bg8GsMEBKsbxtcydzmvhoSGf8ZNfrzKGnM_EKXvXSZY&e=>

      From: Yaseen Shaqra <[email-masked]<mailto:[email-masked]>>
      Sent: 18 May 2020 09:13 AM
      To: Akshay Mukund <[email-masked]<mailto:[email-masked]>>
      Cc: Misha Rolland <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Ayan Service 1 <[email-masked]<mailto:[email-masked]>>; Ismael De Gala <[email-masked]<mailto:[email-masked]>>; Veronique Bachmann <[email-masked]<mailto:[email-masked]>>; Ekta Jesswani <[email-masked]<mailto:[email-masked]>>
      Subject: Re: FW: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

      Hi Akshay,

      Please find the details below

Dyson - V10 Cordless Vacuum Cleaner - Absolute

      On Thu, May 14, 2020 at 5:39 PM Akshay Mukund <[email-masked]<mailto:[email-masked]>> wrote:

         @Ayan Service 1<mailto:[email-masked]>@Ismael De Gala<mailto:[email-masked]>

         Hello all, the below customer purchased a vacuum via Mumzworld and would like to fix her battery. Her details are as below –

         Name: Amal al maleky
         Address: Taif , king khaled st

         Number: 966535551044

         @Yaseen Shaqra<mailto:[email-masked]> can you let us know the model number as well?

         Thanks,

Akshay Mukund | Executive - Key Accounts - Lifestyle Brands - UAE
Jumbo Electronics Co. Ltd (LLC) PO Box 3426 Dubai UAE
T +971 4 315 6212 | F +971 4 315 6130 | M +971 55 281 5275 | email [email-masked]<mailto:[email-masked]>
www.twitter.com/JumboWorld<https://urldefense.com/v3/__http:/www.twitter.com/JumboWorld__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC6mV72E7$> | <http://www.jumbo.ae> www.facebook.com/JumboWorld<https://urldefense.com/v3/__http:/www.facebook.com/JumboWorld__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MCyGTbGEU$>
Corporate website: www.jumbogroup.com<https://urldefense.com/v3/__http:/www.jumbogroup.com__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC1Pzx8GS$> | Buy online at: www.jumbo.ae<http://www.jumbo.ae>

         From: Akshay Mukund
         Sent: Thursday, May 14, 2020 5:35 PM
         To: Yaseen Shaqra <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
         Cc: Veronique Bachmann <[email-masked]<mailto:[email-masked]>>; Ekta Jesswani <[email-masked]<mailto:[email-masked]>>
         Subject: RE: FW: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

         Hi Yaseen,

         We will forward his to the KSA service team and they will take it from here.

         Thanks,

Akshay Mukund | Executive - Key Accounts - Lifestyle Brands - UAE
Jumbo Electronics Co. Ltd (LLC) PO Box 3426 Dubai UAE
T +971 4 315 6212 | F +971 4 315 6130 | M +971 55 281 5275 | email [email-masked]<mailto:[email-masked]>
www.twitter.com/JumboWorld<https://urldefense.com/v3/__http:/www.twitter.com/JumboWorld__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC6mV72E7$> | <http://www.jumbo.ae> www.facebook.com/JumboWorld<https://urldefense.com/v3/__http:/www.facebook.com/JumboWorld__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MCyGTbGEU$>
Corporate website: www.jumbogroup.com<https://urldefense.com/v3/__http:/www.jumbogroup.com__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC1Pzx8GS$> | Buy online at: www.jumbo.ae<http://www.jumbo.ae>

         From: Yaseen Shaqra <[email-masked]<mailto:[email-masked]>>
         Sent: Thursday, May 14, 2020 4:12 PM
         To: [email-masked]<mailto:[email-masked]>; Akshay Mukund <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
         Cc: Veronique Bachmann <[email-masked]<mailto:[email-masked]>>; Ekta Jesswani <[email-masked]<mailto:[email-masked]>>
         Subject: Re: FW: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

         Hi Akshay,

         Hope you are doing well

         Kindly note that the customer agreed to collect the product.

         Please find the details below

         Name: Amal al maleky
         Address: Taif , king khaled st

         Number: 966535551044

         Kindly do the needful and update us

         Thanks

         On Wed, May 13, 2020 at 4:01 PM Veronique Bachmann <[email-masked]<mailto:[email-masked]>> wrote:

            From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
            Date: Wednesday, 13 May 2020 at 3:04 PM
            To: Veronique Bachmann <[email-masked]<mailto:[email-masked]>>
            Subject: RE: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

            Dear Veronique,

            His name is Akshay and you can send mail he will sort it out.

            I marked him on the mail, his waiting for the details.

            Regards,

            Marla

            From: Veronique Bachmann <[email-masked]<mailto:[email-masked]>>
            Sent: Wednesday, May 13, 2020 2:23 PM
            To: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
            Subject: Re: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

            What is the team name and phone so we can contact them after we reached out to the customer

            From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
            Date: Wednesday, 13 May 2020 at 1:56 PM
            To: Veronique Bachmann <[email-masked]<mailto:[email-masked]>>, Akshay Mukund <[email-masked]<mailto:[email-masked]>>
            Cc: customer care <[email-masked]<mailto:[email-masked]>>, Ekta Jesswani <[email-masked]<mailto:[email-masked]>>
            Subject: RE: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

            Dear Veronique,

            As per telephone conversation, Dyson team wants to be in touch with the customer to be

            able to assist. This team is the authorize repair of Dyson.

            Appreciate if you can share all the details.

            Akshay in reading,

            Please treat this case as TOP TOP PRIORITY.

            Kindly ensure to assist the customer within this day.

            Regards,

            From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
            Sent: Wednesday, May 13, 2020 12:47 PM
            To: Veronique Bachmann <[email-masked]<mailto:[email-masked]>>
            Subject: FW: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

            Please help this is urgent case.

            Regards,

            Marla

            From: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
            Sent: Wednesday, May 13, 2020 10:16 AM
            To: customer care <[email-masked]<mailto:[email-masked]>>; Ekta Jesswani <[email-masked]<mailto:[email-masked]>>
            Cc: 'Misha Rolland' <[email-masked]<mailto:[email-masked]>>
            Subject: RE: [EXTERNAL EMAIL] m- URGENT URGENT - DYSON (COMPLAINTS)

            Dear All,

            Appreciate if you can look into the below concern and do the needful on urgent basis.

            Regards,

            Marla

            From: Misha Rolland <[email-masked]<mailto:[email-masked]>>
            Sent: Wednesday, May 13, 2020 10:12 AM
            To: Marla Joy Laurico <[email-masked]<mailto:[email-masked]>>
            Subject: FW: [EXTERNAL EMAIL]
            Importance: High

            Hi Marla,

            As per my previous email (attached) we’ve received direct complaints about your customer service team – they seem to be ignoring customer requests.

            I’m concerned about the damage to our reputation here – as we’re unable to assist the customer directly so we’re relying on the Mumzworld Customer Support team.

            This customer needs to be contact today. Please can you urgently respond with an assurance that you’ve flagged this internally?

            Appreciate your support.

            Kind Regards,

            Misha Rolland

            Sr. Ecommerce Executive  - Middle East & Africa

            Level 32, Reef Tower, Cluster O, JLT

            PO Box 5003350, Dubai, UAE

            M: +971 56 547 5380

            E: [email-masked]<mailto:[email-masked]>

            From: أمل المالكي <[email-masked]<mailto:[email-masked]>>
            Sent: 13 May 2020 04:29
            To: Support.SA <[email-masked]<mailto:[email-masked]>>
            Subject: [EXTERNAL EMAIL]

            السلام عليكم ورحمة الله وبركاته

            راسلتكم قبل كم يوم بخصوص وصل مكنسة دايسون v10 من موقع عالم الأمهات وفيها مشكلة في البطاريه

            قلتوا الموقع بتواصل معي لكن لحد الان ما كلموني..

            هل هم بيرسلون لي مكنسة بديله ووقت التسليم يكلموني؟

            أو انهم بيكلمون قبل الإرسال؟

            محتاجه المكنسة توصل خلال هذه الفترة

            وهم مايردون على ايملاتي وماعندهم رقم للتواصل

            اعتذر عن الازعاج..

            وشكرا لتعاونكم..
            مُرسل من هاتف Huawei الخاص بي

         --

         Best Regards,

         Yaseen Shaqra

         Customer Care Representative
         p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mumzworld.com_&d=DwMFaQ&c=vsI5PGT0uRF0lsg7XzpUOQurPQNIBhEW54Y1C2lcBvg&r=J3gNdy7K4ztDjHu3DKNKYZKu2ilByiEWHohB6RRp4uk&m=yhTviFfDUd3dWF2T-mPVpMmdEOu4LPMwtoR3W6wHvCc&s=MRfla37lz_HhlNXljqvD6NcrkINUUKMwCQ5Zb6VwQRY&e=>
         a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

         E-mail Disclaimer: This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal.

      --

      Best Regards,

      Yaseen Shaqra

      Customer Care Representative
      p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<https://urldefense.com/v3/__http:/www.mumzworld.com/__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC5_Ns3Po$>
      a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

   --

   Best Regards,

   Yaseen Shaqra

   Customer Care Representative
   p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<https://urldefense.com/v3/__http:/www.mumzworld.com/__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC5_Ns3Po$>
   a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

   --

   Best Regards,

   Yaseen Shaqra

   Customer Care Representative
   p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<https://urldefense.com/v3/__http:/www.mumzworld.com/__;!!DGUnnRohDIROxD-N!93nomYr3WKRbP8thy6AJQ00y1ypdJ1Y70W4eu2f3sAEIObRZ2MKAEtWkEe7MC5_Ns3Po$>
   a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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