Subject: Introducing the Dynamic Yield Professional Services Group
From: Nathan at Dynamic Yield <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jun 2020 09:09:23 -0500 (CDT)
List-Id: <ccteam.mumzworld.com>

Dear valued customer,

The first half of 2020 has brought considerable challenges and changes to operating a digital business. At Dynamic Yield, we are focused on how our technology can not only assist you through this difficult period but also set you up for success during what will be a very different looking future than we had all anticipated. As we’ve had time to connect and listen to your plans and adjustments for the rest of this year and beyond, we’ve also been thinking about additional ways we can support you. To that end, we are pleased to announce the launch of the Dynamic Yield Professional Services Group.

Designed to help businesses better cater to the ‘new normal,’ these additional premium service options allow you to hire our seasoned team of personalization experts for:

	- Program planning: Establish an effective program playbook through an in-depth performance analysis and capability review from which to take action.
	- Program development: Execute and develop plans through dedicated technical resources to ramp up or maintain your experience velocity.
	- Full program support: Outsource strategic and tactical execution entirely via a full-service program that covers day-to-day activities.

There are a few areas of emphasis we’ve identified as part of our Professional Services to ensure your continued growth with Dynamic Yield:

	- One is a strong focus on deliverables – in the current environment, you want to have certainty. To help you clearly understand what will be delivered in terms of workload, each program comes with a defined set of outputs.
	- Second, our services are available in shorter, timed engagements where we highlight the tasks and processes we execute so as to allow you to evaluate your team’s ability to bring the frameworks learned in-house.

Both areas support our ongoing commitment to educating and sharing our deep industry and product knowledge with you.

We hope our Professional Services Group, in addition to our existing Trusted Partner Network <https://jump.dynamicyield.com/Q0hP0YH0Gi1Na0s9C00z7y0>, provides a greater set of choices as you may be evaluating how to maximize business growth right now. Please reach out directly to me, or your Account Director, to learn more and discuss pricing.

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Nathan Richter
VP of Program Strategy & Insights
Email: [email-masked] 
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