Subject: Re: Very Urgent Return Order #600868609 - CRA_AR_RE12523
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Mohit Caleb <[email-masked]>
Cc: Taiba <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Thu, 18 Jun 2020 17:30:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark/ Umang,

Customer claims received the item in this condition

@Mohit Caleb <[email-masked]> please advise packaging as customer
claims received it old used item

Order #600868609 <https://mumzworldhelp.zendesk.com/agent/tickets/600868609>

Products Details
Sku :MBN-MBN-5712982165365
Name :Konges Slojd - Kapok Junior Duvet - White
Date Placed :2020-05-25 14:06:09
Date Shipped :2020-05-29 08:35:38
Qty Ordered :1.0000
Amount :442.86
Shipping Country:United Arab Emirates

Regards,

Alina

On Mon, Jun 15, 2020 at 5:00 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Taiba,
>
> Please arrange the collection at the soonest
>
> JB281945
>
>
> On Sun, Jun 14, 2020 at 4:05 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Yaseen
>>
>> Please make sure to add this collection on the sheet to proceed.
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Sun, Jun 14, 2020 at 1:55 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Mostafa,
>>>
>>> Hope you are well
>>>
>>> Please arrange the collection for the customer at the soonest
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>