Subject: Re: FW: 1Z289F8W6755551020 Damaged,
From: Ronald Gaviola <[email-masked]>
To: [email-masked]
Cc: Alaa Musa <[email-masked]>, Amir Julkarnain <[email-masked]>, Customer Care Team <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, lastmile <[email-masked]>, Pavankumar A <[email-masked]>, Rzaldivar <[email-masked]>, [email-masked]
Date: Thu, 18 Jun 2020 15:38:30 +0400
List-Id: <ccteam.mumzworld.com>

Chantelle,

If the packing is the issue it won't make it to pass through into multiple
stations. However, the damages incurred in the last station which is
Jeddah. We shall consider as courier mishandling

Regards,
Ronald

On Thu, Jun 18, 2020 at 2:27 PM <[email-masked]> wrote:

>
>
> Dear Ronald,
>
>
>
> One more shipment damaged
>
>
>
> The subject shipment was damaged in transit, after our investigation Ups
> came to terms as this particular package was damaged due to insufficient
> packaging.
>
>
>
> Please find below link to help support your packaging, also we will return
> this shipment to your warehouse
>
>
>
> Link https://www.ups.com/packaging/?loc=en_ae
>
>
>
>
>
>
>
> Best Regards
> ------------------------------
>
>
>
> *Chantelle Cardozo*
>
> Preferred Customer Associate
>
>
>
> *UPS Gulf L.L.C*
>
> Al Hareb Building, Al Quoz Area
>
> Sheikh Zayed Road, P.O. Box 26026
>
> Dubai, United Arab Emirates
>
> *Tel +971 4 3815278*
>
> Fax +971 4 3390835
>
> [email-masked]
>
>
>
>
>
> *From:* Thodika Shameem (TGC8FQS)
> *Sent:* Thursday, June 18, 2020 2:22 PM
> *To:* Cardozo Chantelle (EUR6CTC) <[email-masked]>
> *Cc:* Moinuddin Khaja (WDQ6BMN) <[email-masked]>; Khurshidahmad
> Akbarbutt (BDR2NWP) <[email-masked]>; Muraleedharan Nair Arjun
> (XTB7MDD) <[email-masked]>; Nooremoochi Muneer (TBB7YDW) <
> [email-masked]>; Ali Mohammed Akber (YYZ8PTB) <
> [email-masked]>; Mohammed Abdul Aleem Ammar (QRH8PYZ) <
> [email-masked]>; Al-Kulagi Naif (EUR6AKN) <[email-masked]>;
> Iqbal Javed (FLS0FGS) <[email-masked]>
> *Subject:* 1Z289F8W6755551020 Damaged,
>
>
>
> *Dear Chantelle,*
>
>
>
> *The subject shipment we have received in damaged condition, please find
> the attached pictures and advice.*
>
>
>
> Please Note that from those items only the below item are damaged and
> carton, please advise we can repack with new carton and deliver the
> shipment?
>
>
>
> *Rgds,*
>
>
>
> *Shameem*
>
> Deliver Information  E – Commerce - WP
>
> Kingdom of Saudi Arabia
>
>
>
> P.O. Box 23576
>
> Jeddah 21436
>
> Kingdom of Saudi Arabia
>
> Tel: +966 920005020 Ext 134
>
> Customer Service: 92000 2555
>
> Email: [email-masked] <[email-masked]>*
>
> *www.ups.com* <http://www.ups.com/>
>
>
>
> *EIRAD Trading & Contracting Co. Ltd. Authorized Service Contractor for
> UPS.*
>
> *Decision GreenSM **– Consider the environment before printing this
> e-mail*
> ------------------------------
>
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