Subject: Re: URGENT DELIVERY 600800815 || 70782295
From: Ahmed Irfan <[email-masked]>
To: Zubair Wahid <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>
Cc: DXB CS <[email-masked]>, Amani Bani Odeh <[email-masked]>, Purva Rao <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Maram Atallah Alissa <[email-masked]>, Mariam Zeineddine <[email-masked]>, "Farrah A." <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Thu, 18 Jun 2020 13:08:37 +0300
List-Id: <ccteam.mumzworld.com>

Dear Zubair,

Please assist here.

Thanks & Regards
Ahmed Muhammad Irfan

On Thu, Jun 18, 2020 at 11:35 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> No confirmation from @ZAHID ABDULWAHID (3PL)
> <[email-masked]>
>
>
> On Thu, Jun 18, 2020 at 10:56 AM Ahmed Irfan <[email-masked]> wrote:
>
>> ++Adding Hussain,
>>
>> Dear Hussain,
>>
>> Kindly create CRA for the above AWB.
>>
>> Thanks,
>> Ahmed Muhammad Irfan
>>
>>
>> On Wed, Jun 17, 2020 at 6:46 PM Farrah A. <[email-masked]> wrote:
>>
>>> Hello team,
>>>
>>> Can we please create a CRA for the order ASAP
>>>
>>> On Tue, Jun 9, 2020 at 2:01 PM DXB CS <[email-masked]> wrote:
>>>
>>>> Dear Farrah,
>>>>
>>>>
>>>>
>>>> RTO has been created for subject shipment .
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Anita D’souza
>>>>
>>>> Customer Service Team
>>>>
>>>> Mobile No: +971-504248925
>>>>
>>>>
>>>>
>>>>
>>>> .
>>>>
>>>> *DISCLAIMER: The content of this email is confidential and intended for
>>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>>> share any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake, please
>>>> reply to this message and follow with its deletion.*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Farrah A. [mailto:[email-masked]]
>>>> *Sent:* Tuesday, June 9, 2020 2:48 PM
>>>> *To:* DXB CS <[email-masked]>
>>>> *Cc:* Amani Bani Odeh <[email-masked]>; Purva Rao <
>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
>>>> care <[email-masked]>; Maram Atallah Alissa <[email-masked]>;
>>>> Mariam Zeineddine <[email-masked]>
>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>
>>>>
>>>>
>>>> Hello,
>>>>
>>>>
>>>>
>>>> No, please push the order to be delivered if it's still with Naqel
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Jun 9, 2020 at 8:12 AM DXB CS <[email-masked]> wrote:
>>>>
>>>>
>>>>
>>>> Dear Farrah,
>>>>
>>>>
>>>>
>>>> You would like to RTO the shipment ??
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Anita D’souza
>>>>
>>>> Customer Service Team
>>>>
>>>> Mobile No: +971-504248925
>>>>
>>>>
>>>>
>>>>
>>>> .
>>>>
>>>> *DISCLAIMER: The content of this email is confidential and intended for
>>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>>> share any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake, please
>>>> reply to this message and follow with its deletion.*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Farrah A. [mailto:[email-masked]]
>>>> *Sent:* Tuesday, June 9, 2020 12:46 AM
>>>> *To:* DXB CS <[email-masked]>
>>>> *Cc:* Amani Bani Odeh <[email-masked]>; Purva Rao <
>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
>>>> care <[email-masked]>
>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>
>>>>
>>>>
>>>> Hello,
>>>>
>>>>
>>>>
>>>> The cst is requesting a refund, we need an ETA urgently
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Jun 1, 2020 at 9:36 AM DXB CS <[email-masked]> wrote:
>>>>
>>>> Dear Amani,
>>>>
>>>>
>>>>
>>>> I am following up with our team for all pending deliveries .
>>>>
>>>> We will arrange delivery asap.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Anita D’souza
>>>>
>>>> Customer Service Team
>>>>
>>>> Mobile No: +971-504248925
>>>>
>>>>
>>>>
>>>>
>>>> .
>>>>
>>>> *DISCLAIMER: The content of this email is confidential and intended for
>>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>>> share any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake, please
>>>> reply to this message and follow with its deletion.*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Amani Bani Odeh [mailto:[email-masked]]
>>>> *Sent:* Sunday, May 31, 2020 7:07 PM
>>>> *To:* DXB CS <[email-masked]>
>>>> *Cc:* Purva Rao <[email-masked]>; Farrah A. <[email-masked]>;
>>>> Eugene Mugisa <[email-masked]>; customer care <
>>>> [email-masked]>
>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>
>>>>
>>>>
>>>> Dear Anita,
>>>>
>>>>
>>>>
>>>> The customer is due soon she is complaining on social media   Please
>>>> make sure to deliver the shipment asap.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Amani
>>>>
>>>>
>>>>
>>>> On Tue, May 26, 2020 at 8:54 AM 'DXB CS' via customer care <
>>>> [email-masked]> wrote:
>>>>
>>>> Dear Purva,
>>>>
>>>>
>>>>
>>>> I don’t have any update here .
>>>>
>>>> Please let me recheck with team .
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Anita D’souza
>>>>
>>>> Customer Service Team
>>>>
>>>> Mobile No: +971-504248925
>>>>
>>>>
>>>>
>>>>
>>>> .
>>>>
>>>> *DISCLAIMER: The content of this email is confidential and intended for
>>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>>> share any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake, please
>>>> reply to this message and follow with its deletion.*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Purva Rao [mailto:[email-masked]]
>>>> *Sent:* Monday, May 25, 2020 2:06 PM
>>>> *To:* DXB CS <[email-masked]>
>>>> *Cc:* Farrah A. <[email-masked]>; Eugene Mugisa <
>>>> [email-masked]>; customer care <[email-masked]>
>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>
>>>>
>>>>
>>>> Hello team,
>>>>
>>>>
>>>>
>>>> Please update
>>>>
>>>>
>>>>
>>>> thank you,
>>>>
>>>>
>>>>
>>>> Purva
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, 19 May 2020 at 11:28, Purva Rao <[email-masked]> wrote:
>>>>
>>>> Hello team,
>>>>
>>>>
>>>>
>>>> ANy update on the below?
>>>>
>>>>
>>>>
>>>> We need to deliver this urgently
>>>>
>>>>
>>>>
>>>> thank you,
>>>>
>>>>
>>>>
>>>> Purva
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, 12 May 2020 at 12:29, 'DXB CS' via customer care <
>>>> [email-masked]> wrote:
>>>>
>>>> Dear Farrah,
>>>>
>>>>
>>>>
>>>> Please note that last update was on 1st may for subject shipment
>>>>
>>>> I am checking with concern team , will revert you back shortly .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Anita D’souza
>>>>
>>>> Customer Service Team
>>>>
>>>> Mobile No: +971-504248925
>>>>
>>>>
>>>>
>>>>
>>>> .
>>>>
>>>> *DISCLAIMER: The content of this email is confidential and intended for
>>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>>> share any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake, please
>>>> reply to this message and follow with its deletion.*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Farrah A. [mailto:[email-masked]]
>>>> *Sent:* Tuesday, May 12, 2020 12:22 PM
>>>> *To:* DXB CS <[email-masked]>; Eugene Mugisa <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>
>>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>>
>>>>
>>>>
>>>> Hello!
>>>>
>>>>
>>>>
>>>> Original order number is 100134053
>>>>
>>>>
>>>>
>>>> On Tue, May 12, 2020 at 11:21 AM Farrah A. <[email-masked]> wrote:
>>>>
>>>> Hello!
>>>>
>>>>
>>>>
>>>> Please ensure urgent delivery for the order 70782295
>>>>
>>>> The customer is very upset
>>>>
>>>>
>>>>
>>>> Many thanks,
>>>>
>>>> Farrah
>>>>
>>>>