Subject: RE: 100139503_2 || TAMA-212-626 Brevi - Slex Evo - 3in1 High Chair - Dove Grey - MISSING PARTS
From: "Tarek El-Far" <[email-masked]>
To: "'Christian Mendoza'" <[email-masked]>, "'John Garcia'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Thu, 18 Jun 2020 13:40:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Christian

The image is not clear, am attaching the manual in PDF for customer easy reference to highlight exactly what’s missing after checking all the part in the box (is it C1, C2 & D only?)

Regards

Tarek El-Far

General Manager

TAMA L.L.C.

+971 555 99 1010

 

From: Christian Mendoza <[email-masked]> 
Sent: Thursday, 18 June, 2020 13:32
To: [email-masked]; John Garcia <[email-masked]>
Cc: customer care <[email-masked]>
Subject: 100139503_2 || TAMA-212-626 Brevi - Slex Evo - 3in1 High Chair - Dove Grey - MISSING PARTS

Hi Team,

Customer received the above item with missing parts/screws. See the message from the customer:

he brevi slex high chair is missing the screws / the user manual, two ring that hold the screws together and the L shape that is used to tighten the screws. Attached is a copy of the user manual that I found online and the missing items are C1, C2, D (attached Pic) and without it the chair wont work. 

 

@John Garcia <mailto:[email-masked]>  need your immediate support.

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ>