Subject: Re: Gate Issue- 600817762// SKU: BS-KS-30
From: Ashley Fernandes <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>
Cc: Ionna Ocampo <[email-masked]>, Rachel Maris <[email-masked]>, contact us <[email-masked]>
Date: Thu, 18 Jun 2020 12:53:10 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mac,

Kindly get confirmation from the customer as per the below reschedule. The
team cannot proceed unless the customer confirms us back.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/> [image:
facebook] <https://www.facebook.com/mumzworld> 
<https://www.youtube.com/user/MumZworld> 
<https://www.snapchat.com/add/mumzworld.com> 
<https://twitter.com/mumzworld>

 <https://www.mumzworld.com/en/>

 <https://www.mumzworld.com/en/media-and-press>

On Thu, Jun 18, 2020 at 12:48 PM Ionna Ocampo <[email-masked]> wrote:

> Hi Mary and Ashely,
>
> Good afternoon.
>
> The reinstallation has not been pushed through today as the client is not
> available.
>
> Please advise the customer that we will be able to visit on Sunday between
> 11-12pm.
>
> Regards
> Ionna
>
> On Mon, Jun 15, 2020 at 3:00 PM Ionna Ocampo <[email-masked]> wrote:
>
>> Hi Mary Anne,
>>
>> Good afternoon.
>>
>> Apologies for the delayed response.
>>
>> Please advise the client that we will be able to repair the shield on
>> Thursday, June 18, 2020 between 12-1pm.
>>
>> Regards
>> Ionna
>>
>> On Wed, Jun 10, 2020 at 12:37 PM Ashley Fernandes <[email-masked]>
>> wrote:
>>
>>> Dear Ionna/Rachel,
>>>
>>> Good Day!
>>>
>>> Kindly assist as per the below email.
>>>
>>> Thanks and Regards,
>>>
>>> *Ashley Fernandes*
>>>
>>> Logistics Executive
>>>
>>>
>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>> mumzworld.com
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE.
>>>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>> On Wed, Jun 10, 2020 at 12:12 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Ionna,
>>>>
>>>> May we have an update on this please?
>>>>
>>>> Your team was supposed to go to the customer's house last Tuesday
>>>> to removed the cover from the banister shields. However, as per the
>>>> customer, no one came nor contacted her.
>>>>
>>>> Please assist. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>>
>> *Ionna Ocampo*
>>
>> F-10, Times Square Center,
>>
>> Dubai, P O Box 127011
>>
>> T:  +9714-3883454
>>
>> M: 054-7014080
>>
>> W: www. <http://www.b-safe.ae/>BSafeUae.com
>>
>>
>>
>>  <http://www.facebook.com/BSafeDubai>   
>> <http://www.twitter.com/BSafeUAE>   
>> <http://www.youtube.com/BSafeDubai>    
>> <http://www.pinterest.com/BsafeDubai>
>>
>>
>>
>
>
> --
>
> *Ionna Ocampo*
>
> F-10, Times Square Center,
>
> Dubai, P O Box 127011
>
> T:  +9714-3883454
>
> M: 054-7014080
>
> W: www. <http://www.b-safe.ae/>BSafeUae.com
>
>
>
>  <http://www.facebook.com/BSafeDubai>   
> <http://www.twitter.com/BSafeUAE>   
> <http://www.youtube.com/BSafeDubai>    
> <http://www.pinterest.com/BsafeDubai>
>
>
>