Subject: Re: Urgent Collection - Order No. 600859700 / CRA_AR_RE12560
From: Mostafa saad <[email-masked]>
To: Taiba <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 12:03:45 +0400
List-Id: <ccteam.mumzworld.com>

@Hyacinth Joyce <[email-masked]>  Please check here and confirm

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 18, 2020 at 10:42 AM Taiba <[email-masked]> wrote:

> Hi Mostafa,
>
> The order was cancelled due to no response from the customer.
> Kindly let us know if she is available to reattempt pickup.
>
>
>
> *Taiba Asghar*
> Key Account Executive
>
>  <http://www.jeebly.com/>
>
>
>
> *JEEBLY LLC*
>
> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>
> Dubai | United Arab Emirates
>
> t: +971 800 533259
>
> m: +971 52 314 8509
>
> e: [email-masked] <[email-masked]>
>
>
>
> *www.jeebly.com <http://www.jeebly.com/>*
>
>  <https://www.facebook.com/jeeblynow/>   [image:
> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image: Youtube
> icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> ------------------------------
> *From:* Mostafa saad <[email-masked]>
> *Sent:* Thursday, June 18, 2020 10:19 AM
> *To:* Hyacinth Joyce <[email-masked]>
> *Cc:* Taiba <[email-masked]>; lastmile <[email-masked]>; Eugene
> Mugisa <[email-masked]>; Returns.fc <[email-masked]>;
> Umang Mehrotra <[email-masked]>; customer care <[email-masked]>
> *Subject:* Re: Urgent Collection - Order No. 600859700 / CRA_AR_RE12560
>
> @Taiba Jeebly <[email-masked]>  I need your feedback here, please
>
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Thu, Jun 18, 2020 at 10:15 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
> Hi Mostafa,
>
> The customer just called to follow up.
>
> She informed that when she received a call about the collection the driver
> informed her that due to her location which is in Fujairah collection will
> be arranged with a different driver.
>
> Thank you.
>
>
> Best Regards,
>
> *Joyce Alvarado *
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Thu, 18 Jun 2020 at 10:01, Mostafa saad <[email-masked]>
> wrote:
>
> @Taiba Jeebly <[email-masked]> Please check here AWB (  JB277445  )
>
>
> @Hyacinth Joyce <[email-masked]>  This order was canceled by (
> Jeebly ) because the customer is not responding, so please call the
> customer again and confirm with them.
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Thu, Jun 18, 2020 at 9:51 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
> Hi team,
>
> The customer called to follow up and was very upset. The customer was
> contacted a couple of times about collection, she waited and until today
> the item is not yet collected.
>
> Kindly assist.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado *
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>