Subject: Re: Missing items - 600817410// SKU:L-TCTL-5025404004442// STE-8066_Orange
From: Mary Anne Agapito <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Syed Yakoob <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Mohit Caleb <[email-masked]>, Mamdouh Younes <[email-masked]>, "Outbound.fc" <[email-masked]>, "inventory.fc" <[email-masked]>, "Inbound.fc" <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, Karthik Sankar <[email-masked]>, Mohammed Ali Naji Almahdi <
Date: Thu, 18 Jun 2020 11:56:13 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Thank you all for your usual assistance.

Much appreciated.
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 18, 2020 at 10:01 AM Mostafa saad <[email-masked]>
wrote:

> Yes, we have received it.
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Thu, Jun 18, 2020 at 9:51 AM Syed Yakoob <[email-masked]> wrote:
>
>> Hello Mostafa,
>>
>> Please confirm if other sequences were also sent as that was also missing
>> and I have prepared a reship of it.
>>
>> 600817410_2
>> Broom (STE-8066_Orange)
>>
>> Best Regards,
>>
>> ᐧ
>>
>> On Thu, 18 Jun 2020 at 09:32, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Syed
>>>
>>> received and we will proceed it
>>>
>>> @Sujan Raj <[email-masked]> Please make sure to deliver this
>>> ASAP.
>>>
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> Last Mile  Mumzworld
>>>
>>>
>>> On Thu, Jun 18, 2020 at 9:29 AM Syed Yakoob <[email-masked]> wrote:
>>>
>>>> Hello Mohammad Naser,
>>>>
>>>> Thanks for the help. @Mostafa saad <[email-masked]> reship
>>>> prepared and sent. Please confirm receipt of this and send this out for
>>>> delivery on priority.
>>>>
>>>> Best Regards,
>>>>
>>>> ᐧ
>>>>
>>>> On Thu, 18 Jun 2020 at 09:15, Mohammad Abdul Naser <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Team
>>>>>
>>>>> The above mentioned missing items found and handed over to outbound
>>>>>
>>>>> On Wed, Jun 17, 2020 at 4:55 PM Mohit Caleb <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Mamdouh Younes <[email-masked]>
>>>>>>
>>>>>> Kindly assist here urgently
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, Jun 17, 2020 at 4:49 PM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Any update on this case, please?
>>>>>>>
>>>>>>> We need an urgent update.
>>>>>>>
>>>>>>> Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 3, 2020 at 4:35 PM Syed Yakoob <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +inventory.fc <[email-masked]> +Inbound.fc
>>>>>>>> <[email-masked]> can you please check in this matter
>>>>>>>> For order 600817410_3 item # 757973 supposed to be a pack of 12 but
>>>>>>>> customer received only 1 piece of it. Available inventory also not complete.
>>>>>>>> For order  600817410_2 item # 910046 checked the missing part but
>>>>>>>> from the picked location I couldn't find. @Mamdouh Younes
>>>>>>>> <[email-masked]> can you please help with this.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Wed, 3 Jun 2020 at 09:11, Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> Please respond, the customer is very upset that this issue is
>>>>>>>>> taking so long.
>>>>>>>>>
>>>>>>>>> Need your support on this. Thank you
>>>>>>>>> Warm Regards,
>>>>>>>>>
>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Jun 2, 2020 at 6:13 PM Mary Anne Agapito <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Any update on this?
>>>>>>>>>>
>>>>>>>>>> Please advise. Thank you
>>>>>>>>>> Warm Regards,
>>>>>>>>>>
>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tue, Jun 2, 2020 at 9:23 AM Mary Anne Agapito <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>>
>>>>>>>>>>> The customer is asking for a refund now and doesn't want to hang
>>>>>>>>>>> up unless resolved.
>>>>>>>>>>>
>>>>>>>>>>> Please respond. Thank you
>>>>>>>>>>>
>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, May 21, 2020 at 11:26 AM Mary Anne Agapito <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>> The customer ordered the following items but didn't receive it
>>>>>>>>>>>> completely.
>>>>>>>>>>>>
>>>>>>>>>>>> For the item below -  the customer only received 1 pack when it
>>>>>>>>>>>> should be a pack of 12
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 600817410_3 TCTL-5025404004442
>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=757973> Kandoo
>>>>>>>>>>>> - Aqua Flushable Wipes - 50 Wipes, Pack Of 12 1
>>>>>>>>>>>>
>>>>>>>>>>>> and for this one, the broom is missing
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 600817410_2 STE-8066_Orange
>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=910046> Kress
>>>>>>>>>>>> Kleen - Foldable Dust Pan & Broom Set
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Kindly check and do the needful. Thank you
>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> --
>>>>>> You received this message because you are subscribed to the Google
>>>>>> Groups "inventory.fc" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>> send an email to [email-masked].
>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/inventory.fc/CALK2rPhSfF2SQBECAXp-fEYtXP37txTp5kxrSgvEJEnbjPeL5g%40mail.gmail.com
>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/inventory.fc/CALK2rPhSfF2SQBECAXp-fEYtXP37txTp5kxrSgvEJEnbjPeL5g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>