Subject: RE: Order #600886050 // Sku :AL-53093 // Name :Bestway - Play Center Friendly Wood - 295 x 199 x 130cm // Damaged
From: "Maricris" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "Arjun" <[email-masked]>, "Nikil" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>, "'Abel'" <[email-masked]>
Date: Thu, 18 Jun 2020 11:34:06 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please send back to our warehouse the damaged item for evaluation.

@Arjun/Nikil,

Please note this damaged item 53093.

Kindly check once received and replace if needed.

Thanks.

BEST REGARDS...*

Maricris Pati

 

ALGT Middle East - A Liusie General Trading |   PO BOX 7297  |   Plot # C.22 Dubai Production City , opp Sign Work | 

Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax: +971 4 2476799  | Mobile : +971 566454542

 <http://www.algt-me.com/> www.algt-me.com

P Save a tree. Please don't print this e-mail unless it's really necessary

 

From: Ivy [mailto:[email-masked]] 
Sent: Thursday, June 18, 2020 9:31 AM
To: 'Maricris' <[email-masked]>
Cc: 'customer care' <[email-masked]>; 'Returns.fc' <[email-masked]>; 'Alina D'Souza' <[email-masked]>; 'Samran Iftikhar' <[email-masked]>; 'Umang Mehrotra' <[email-masked]>; 'Mohamed Magdy' <[email-masked]>; 'Denmark A' <[email-masked]>; 'Abel' <[email-masked]>
Subject: RE: Order #600886050 // Sku :AL-53093 // Name :Bestway - Play Center Friendly Wood - 295 x 199 x 130cm // Damaged

FYA

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, June 18, 2020 9:18 AM
To: Ivy; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang Mehrotra; Mohamed Magdy
Subject: Order #600886050 // Sku :AL-53093 // Name :Bestway - Play Center Friendly Wood - 295 x 199 x 130cm // Damaged

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:received_damaged_not_as_new
Comments :I was not able to blow 3 parts from it. Each time I blow them the air goes out.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark