Subject: RE: Order #600822749 // Sku :MD-912681 // Name :Beaba - Babycook Solo - White // Damaged
From: Mylyn Vega <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Jeno Serenio <[email-masked]>
Date: Thu, 18 Jun 2020 06:58:54 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Good day.

Well received of this aftersales.

As one of the requirements, you need to provide us a small video before sending back the item to us for further checking . Grateful to send it to us.

Also, send the correct serial number (see below sample):

Trust my  email finds you well.

Wish you good day.

Kind regards,

Mylyn Vega
Sales Coordinator

UAE weekend: Friday and Saturday

MYLYN VEGA
SALES COORDINATOR

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 50 821 7344 •  T  +971 4 326 3080 - Ext. 212

[email-masked]  •  MAPYR.COM<http://www.mapyr.com/>

CONFIDENTIALITY: This e-mail and any attachments are confidential and may be privileged. If you are not a named recipient, please notify the
sender immediately and do not disclose the contents to another person, use it for any purpose or store or copy the information in any medium.
Please consider your environmental responsibility. Before printing this e-mail message, ask yourself whether you really need a hard copy.

From: Denmark A <[email-masked]>
Sent: Thursday, June 18, 2020 10:52 AM
To: Mylyn Vega <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>
Subject: Order #600822749 // Sku :MD-912681 // Name :Beaba - Babycook Solo - White // Damaged

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :The rubber part for the knife is damaged. I need a spare part or a new machine.

We appreciate your support in this matter, Thank you.

Regards,
Den mark