Subject: Re: Order was returned?? 600777622 // awb: 33030087506
From: Zubair Wahid <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>
Date: Wed, 17 Jun 2020 16:55:10 +0300
List-Id: <ccteam.mumzworld.com>

Hi Hussain
This shipment is returned and processed in the system

Thanks
Zubair

On Wed, Jun 17, 2020 at 3:12 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> There is a CRA but not for the other items.
>
> Below are the rest of the items
>
>
> Please update asap. Thank you
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jun 17, 2020 at 4:07 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel and create the CRA asap.
>>
>> The customer is following up the refund.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, May 14, 2020 at 9:35 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Krizette,
>>>
>>> Thank you for the confirmation.
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Tue, May 12, 2020 at 5:12 PM Krizette Masangkay <[email-masked]>
>>> wrote:
>>>
>>>> Dear Ms. Mary Anne,
>>>>
>>>>
>>>>
>>>> Please refer to the attached email thread.
>>>>
>>>>
>>>>
>>>> The shipment was returned back due to damage condition and same has
>>>> been reported to your team. Thank you
>>>>
>>>>
>>>>
>>>> Thanks and Regards,
>>>>
>>>>
>>>>
>>>> *Krizette M. Masangkay*
>>>>
>>>> Customer Success Leader
>>>>
>>>>
>>>>
>>>> Aramex
>>>>
>>>> Email [email-masked] <[email-masked]>*
>>>>
>>>> aramex.com
>>>>
>>>> [image: A picture containing vector graphics Description generated with
>>>> very high confidence]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>> *Sent:* Tuesday, May 12, 2020 5:02 PM
>>>> *To:* Krizette Masangkay <[email-masked]>
>>>> *Cc:* Ronald Gaviola <[email-masked]>; customer care <
>>>> [email-masked]>; Ekta Jesswani <[email-masked]>; Shinette
>>>> Grace Ochoa <[email-masked]>; Eugene Mugisa <
>>>> [email-masked]>; lastmile <[email-masked]>
>>>> *Subject:* Order was returned?? 600777622 // awb: 33030087506
>>>>
>>>>
>>>>
>>>> External email: avoid to open links or attachments unless sender is
>>>> known and content is relevant..
>>>>
>>>>
>>>>
>>>> Hi Krizette,
>>>>
>>>>
>>>>
>>>> As per the customer, there are some damaged items inside her order and
>>>> now the status is being returned to us.
>>>>
>>>>
>>>>
>>>> Please clarify. Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mumzworld.com%2F&data=02%7C01%7CKrizette%40aramex.com%7C3111343adc324fafe6bf08d7f674a53a%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637248853154729814&sdata=dDF8U41wRV%2BrNuqGM2212FPtCEANB7Jd7Yu56Q%2BNL7g%3D&reserved=0>
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>