Subject: Re: SO#100138890 - AWB# 70795205
From: Zubair Wahid <[email-masked]>
To: Taqwa Ali <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Anas nazzal <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Wed, 17 Jun 2020 15:32:59 +0300
List-Id: <ccteam.mumzworld.com>

This order is assigned to Naqel
@Hussain Firoz Miyagamwala <[email-masked]> is this order not
processed yet?

On Wed, Jun 17, 2020 at 1:22 PM Taqwa Ali <[email-masked]> wrote:

> Dear Zubair
>
> Naqel : AWB : 70795205
>
> Regards
> Taqwa
>
> On Wed, Jun 17, 2020 at 2:12 PM Zubair Wahid <[email-masked]> wrote:
>
>> Hi Taqwa
>> Can you please share the AWB for this order, which courier was it
>> assigned to?
>>
>> Thanks
>> Zubair
>>
>>
>> On Wed, Jun 17, 2020 at 1:09 PM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Team
>>>
>>> Kindly update, CM is following up
>>>
>>> Regards
>>> Taqwa
>>>
>>> On Sun, Jun 14, 2020 at 11:32 AM DXB CS <[email-masked]> wrote:
>>>
>>>> Dear Ansa,
>>>>
>>>>
>>>>
>>>> We do not have update for subject shipment .
>>>>
>>>> Checking with concern team ,
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Anita D’souza
>>>>
>>>> Customer Service Team
>>>>
>>>> Mobile No: +971-504248925
>>>>
>>>>
>>>>
>>>>
>>>> .
>>>>
>>>> *DISCLAIMER: The content of this email is confidential and intended for
>>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>>> share any part of this message with any third party, without a written
>>>> consent of the sender. If you received this message by mistake, please
>>>> reply to this message and follow with its deletion.*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Anas nazzal [mailto:[email-masked]]
>>>> *Sent:* Sunday, June 14, 2020 11:21 AM
>>>> *To:* DXB CS <[email-masked]>
>>>> *Cc:* Zubair Wahid <[email-masked]>; KSA Lastmile <
>>>> [email-masked]>; customer care <[email-masked]>
>>>> *Subject:* Re: SO#100138890 - AWB# 70795205
>>>>
>>>>
>>>>
>>>> Dear Team,
>>>>
>>>>
>>>>
>>>> Kindly arrange an urgent delivery to the subject order as he called
>>>> again to follow up.
>>>>
>>>>
>>>>
>>>> Best regards,
>>>>
>>>> Anas Nazzal
>>>>
>>>>
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>
>>>> Virus-free. www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>
>>>>
>>>>
>>>> On Fri, Jun 12, 2020 at 12:01 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Zubair,
>>>>
>>>>
>>>>
>>>> Please disregard the previous email. Apologies, I have overlooked the
>>>> tracker.
>>>>
>>>>
>>>>
>>>> Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Fri, Jun 12, 2020 at 11:20 AM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Zubair,
>>>>
>>>>
>>>>
>>>> This shipment didn't move since April 26.
>>>>
>>>>
>>>>
>>>> There are 7 items in RIY warehouse, the customer refused GC or refund,
>>>> he wants the item as it is a gift.
>>>>
>>>>
>>>>
>>>> SKU: KSA-JUM-HS01-COMP-NK-RD+LG-RED-CS
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> To rectify the issue, new order was created. Please ship it to another
>>>> courier, the customer doesn't want Naqel again.
>>>> 600892222
>>>>
>>>>
>>>>
>>>> Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Jun 9, 2020 at 11:48 AM Radwa Ali <[email-masked]> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>> Please contact Naqel and advise with updates as the customer keeps
>>>> following up.
>>>>
>>>> This has been shipped since April 26th and has no updates since it was
>>>> picked up.
>>>>
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>
>>>> Virus-free. www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>
>>>>
>>>>
>>>