Subject: Re: Order was returned?? 600777622 // awb: 33030087506
From: Mary Anne Agapito <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>
Date: Wed, 17 Jun 2020 16:10:11 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

There is a CRA but not for the other items.

Below are the rest of the items

Please update asap. Thank you

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 17, 2020 at 4:07 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Please cancel and create the CRA asap.
>
> The customer is following up the refund.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, May 14, 2020 at 9:35 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Krizette,
>>
>> Thank you for the confirmation.
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Tue, May 12, 2020 at 5:12 PM Krizette Masangkay <[email-masked]>
>> wrote:
>>
>>> Dear Ms. Mary Anne,
>>>
>>>
>>>
>>> Please refer to the attached email thread.
>>>
>>>
>>>
>>> The shipment was returned back due to damage condition and same has been
>>> reported to your team. Thank you
>>>
>>>
>>>
>>> Thanks and Regards,
>>>
>>>
>>>
>>> *Krizette M. Masangkay*
>>>
>>> Customer Success Leader
>>>
>>>
>>>
>>> Aramex
>>>
>>> Email [email-masked] <[email-masked]>*
>>>
>>> aramex.com
>>>
>>> [image: A picture containing vector graphics Description generated with
>>> very high confidence]
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito <[email-masked]>
>>> *Sent:* Tuesday, May 12, 2020 5:02 PM
>>> *To:* Krizette Masangkay <[email-masked]>
>>> *Cc:* Ronald Gaviola <[email-masked]>; customer care <
>>> [email-masked]>; Ekta Jesswani <[email-masked]>; Shinette
>>> Grace Ochoa <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; lastmile <[email-masked]>
>>> *Subject:* Order was returned?? 600777622 // awb: 33030087506
>>>
>>>
>>>
>>> External email: avoid to open links or attachments unless sender is
>>> known and content is relevant..
>>>
>>>
>>>
>>> Hi Krizette,
>>>
>>>
>>>
>>> As per the customer, there are some damaged items inside her order and
>>> now the status is being returned to us.
>>>
>>>
>>>
>>> Please clarify. Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mumzworld.com%2F&data=02%7C01%7CKrizette%40aramex.com%7C3111343adc324fafe6bf08d7f674a53a%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637248853154729814&sdata=dDF8U41wRV%2BrNuqGM2212FPtCEANB7Jd7Yu56Q%2BNL7g%3D&reserved=0>
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>