Subject: Re: Shows Delivered But Not Received - 600882517_1 //awb: MUHAMMAD UMAIR
From: Radwa Ali <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Clearway Express <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Shajeeb Cheriyath <[email-masked]>
Date: Wed, 17 Jun 2020 08:48:09 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa ,
Pelase note that we have created a replacement for 600882517_1 , The amount
is  *180.60 AED.*

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Mon, Jun 15, 2020 at 2:35 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> The customer called again, she received the second part of the shipment
> but not the first part.
>
> May we know where is the shipment, please?
>
> Please update us urgently as the customer is very upset.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, Jun 11, 2020 at 11:18 AM Clearway Express <
> [email-masked]> wrote:
>
>> This order is with our courier gone to Abu Dhabi as the address on
>> shipment was mentioned Khalifa city-A instead of Ghadeer village.its second
>> day attempting to enter Dubai but entry refused at border check post.
>>
>> We will connect this order to make delivery possible.
>>
>> Regards
>> Hashim
>>
>> On Thu, 11 Jun 2020, 11:15 Mary Anne Agapito, <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please ensure the order will be delivered today without any fail.
>>>
>>> SHIP TOTanya Fieldhouse
>>> Al Ghadeer
>>> Breeze Community
>>> Court 1, Villa 203
>>> Al Ghadeer Area  Abu Dhabi
>>> United Arab Emirates
>>>
>>> SHIP PHONE971509089430
>>>
>>> @Mostafa saad <[email-masked]>  - pls assist
>>>
>>>  Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>