Subject: Re: ORDER#200282542 || URGENT DELIVERY
From: "Farrah A." <[email-masked]>
To: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Tue, 16 Jun 2020 20:17:18 +0300
List-Id: <ccteam.mumzworld.com>

Hello all,

Please let's sort this out urgently. the cst is following up and she wants
to cancel the order
Kindly create a CRA so we can proceed with the refund

Thank you

On Thu, Jun 11, 2020 at 9:27 AM Alvin Balmeo <[email-masked]> wrote:

> Zubair,
>
>
> Please confirm if this is already canceled. Please initiate CRA as well.
>
> The customer is not willing to take the item anymore.
>
>
>
> On Tue, 9 Jun 2020 at 21:49, Eugene Mugisa <[email-masked]> wrote:
>
>> + @Zubair Wahid <[email-masked]>
>>
>>
>>
>> Best,
>>
>> Eugene.
>>
>>
>>
>> *From:* Adeel Bukhari <[email-masked]>
>> *Sent:* Tuesday, June 9, 2020 6:30 PM
>> *To:* Aseel Alkhateeb <[email-masked]>
>> *Cc:* Michaela Manibo <[email-masked]>; KSA Lastmile <
>> [email-masked]>; Zubair Wahid <[email-masked]>;
>> Hussain Firoz Miyagamwala <[email-masked]>; Eugene Mugisa <
>> [email-masked]>; customer care <[email-masked]>; Farrah A. <
>> [email-masked]>; cs <[email-masked]>
>> *Subject:* Re: ORDER#200282542 || URGENT DELIVERY
>>
>>
>>
>>
>> Dear Aseel ,
>>
>>
>>
>> The shipment is not given to us physically so far .
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Tue, Jun 9, 2020 at 9:41 AM Aseel Alkhateeb <[email-masked]> wrote:
>>
>>
>>
>> @Adeel Bukhari <[email-masked]>
>>
>>
>>
>> On Tue, 9 Jun 2020 at 09:39, Michaela Manibo <
>> [email-masked]> wrote:
>>
>> Team,
>>
>> Saee-KSA::OS01597005KS  - for this order. Customer decided to cancel the
>> shipment as it has been delayed for a long time.
>>
>> DO not dispatch the   Saee-KSA::OS01597005KS
>>
>> Thanks
>>
>>
>>
>>
>>
>> On Tue, Jun 9, 2020 at 10:34 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>
>> Team,
>>
>> This order does not show in the tracker. Please assist in expediting
>> this order asap.
>>
>> Customer is pregnant and this needs to be prioritized , She needs the
>> item  immediately.
>>
>>  Saee-KSA::OS01597005KS
>>
>> Thanks
>>
>>
>>
>>
>>
>> On Sat, Jun 6, 2020 at 2:42 PM Farrah A. <[email-masked]> wrote:
>>
>> Hello team,
>>
>>
>>
>> Please let us know if the shipments:
>>  DHL-Express::5775903792 Saee-KSA::OS01597005KS have been handed to the
>> couriers.
>>
>> The customer is beyond upset and she will complain to the MCI.
>>
>> Kindly update the soonest
>>
>>
>>
>> Many thanks,
>>
>> Farrah
>>
>>
>>
>>
>> --
>>
>>
>> *Aseel Al-Khateeb*
>> Kay Account Assistant Manager
>>
>> Email: [email-masked]
>> Mobile: +966536767373
>>
>> Saee ساعي, Al-Mohammadiyyah District 23623
>>
>> <https://www.facebook.com/kaspercab> [image: Image removed by sender.
>> twitter icon] <https://twitter.com/kaspercab> [image: Image removed by
>> sender. linkedin icon] <https://www.linkedin.com/company/kasper-cab/> [image:
>> Image removed by sender. instagram icon]
>> <https://www.instagram.com/saeeksa/>
>>
>> www.saee.sa
>>
>>
>>
>>
>
> --
> Best regards,
>
> Alvin
>
> *Please consider the environment before printing this e-mail*
>