Subject: Re: Wrong Color Received - 600778035//
From: "Alina D'Souza" <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Mostafa saad <[email-masked]>, Taiba <[email-masked]>
Date: Tue, 16 Jun 2020 18:12:03 +0400
List-Id: <ccteam.mumzworld.com>

@Denmark A <[email-masked]> Please update CRA refund is required

Regards,
Alina

On Tue, Jun 16, 2020 at 11:23 AM Angeli Fontillas <[email-masked]>
wrote:

> Hello Team,
>
> Customer is following up on his  refund.
>
> Please receive the CRA asap.
>
> Thank you.
>
> On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]> wrote:
>
>>
>>
>> *Regards,*
>> *Taiba Asghar | Key Account Executive*
>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>
>>
>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>
>> ------------------------------
>> *From:* Taiba <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 12:58 PM
>> *To:* Farooq <[email-masked]>; Mary Anne Agapito <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Team,
>>
>> Please find AWB's attached.
>> Received multiple requests for return collection all AWB's have been
>> added on this email.
>>
>> @Mostafa saad <[email-masked]> FYIP
>>
>> *Regards,*
>> *Taiba Asghar | Key Account Executive*
>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>
>>
>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>
>> ------------------------------
>> *From:* Farooq <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 11:56 AM
>> *To:* Mary Anne Agapito <[email-masked]>; Taiba <[email-masked]
>> >
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Taiba -  JB088104  / 600772328_2
>>
>>
>> Best Regards,
>>
>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>
>> [email-masked] | +971504330629
>>
>> [image:
>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>
>>
>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.
>>
>> ------------------------------
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 11:47 AM
>> *To:* Taiba <[email-masked]>
>> *Cc:* Farooq <[email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Denmark A <[email-masked]>;
>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>> Mostafa saad <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Taiba,
>>
>> There is no awb showing.
>>
>> @Mostafa saad <[email-masked]> - pls assist.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]> wrote:
>>
>> Hi Mostafa/Mary,
>>
>> Please assist with Jeebly reference number.
>>
>> *Regards,*
>> *Taiba Asghar | Key Account Executive*
>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>
>>
>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>
>> ------------------------------
>> *From:* Farooq <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 10:59 AM
>> *To:* Mary Anne Agapito <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>; Taiba <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>>
>> Hi Taiba -  Please create reverse order
>>
>> Best Regards,
>>
>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>
>> [email-masked] | +971504330629
>>
>> [image:
>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>
>>
>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.
>>
>> ------------------------------
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 10:39 AM
>> *To:* Farooq <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>
>> *Subject:* Wrong Color Received - 600778035//
>>
>> Hi Farooq,
>>
>> Just spoke with Omar (0529793632) and advised him to collect the gate
>> from the customer as it's a wrong color. The customer order the black gate
>> but got the white one instead.
>>
>> @Mostafa saad <[email-masked]> - kindly update the status in
>> NS, can't create the CRA because it still says Pending Fulfillment
>>
>>
>> BS-EH2149
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466> Dreambaby
>> 36cm Extension Tall - Black
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>