Subject: Re: Tracking # S000894163139 - SO # 200260749
From: Amr Essam <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Anas nazzal <[email-masked]>, KSA Lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Radwa Ali <[email-masked]>
Date: Tue, 16 Jun 2020 17:05:31 +0300
List-Id: <ccteam.mumzworld.com>

Hi Zaubair and Team,

I am investigating will get back to you by tomorrow Max.

Regards,

On Tue, Jun 16, 2020 at 2:52 PM Zubair Wahid <[email-masked]> wrote:

> @Amr Essam <[email-masked]> Can you assist here, what seems to
> be the issue. Please advise so we can communicate the same with the customer
>
> On Tue, Jun 16, 2020 at 8:38 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly do the needful as the customer keeps calling to follow up the
>> delivery.
>>
>> Best Regards,
>> Anas Nazzal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_1210556272174718820_m_4733640932844319978_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Thu, Jun 11, 2020 at 9:54 AM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> shipment is updated and delivered but the customer didn't receive it
>>> yet. Kindly check and confirm,
>>>
>>> Regards
>>>
>>> On Mon, Jun 8, 2020 at 5:09 PM Radwa Ali <[email-masked]> wrote:
>>>
>>>> Hi All ,
>>>> Please update us on the issue.
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>> On Mon, Jun 1, 2020 at 5:35 PM Radwa Ali <[email-masked]> wrote:
>>>>
>>>>> Hi Amr,
>>>>>
>>>>> Please advise what is the status of this tracking number ?
>>>>> Shows as delivered while the customer has not received anything.
>>>>>
>>>>> *Radwa Ali*
>>>>> Customer Care Representative
>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>> w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_1210556272174718820_m_4733640932844319978_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>

-- 

Amr Essam
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594621560
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>