Subject: Re: Order 600808891
From: Mostafa saad <[email-masked]>
To: Maria Katrina Bautista <[email-masked]>, Carmella Singh <[email-masked]>
Cc: Sujan Raj <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>
Date: Tue, 16 Jun 2020 17:17:16 +0400
List-Id: <ccteam.mumzworld.com>

@Sujan Raj <[email-masked]>  @Carmella Singh
<[email-masked]>  Please coles this case ASAP.

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Tue, Jun 16, 2020 at 5:14 PM Maria Katrina Bautista <[email-masked]>
wrote:

> Hello Eugene,
>
> Please assist on this.
>
> The customer is following up and is now furious with the delay
>
> Thank you
>
> On Tue, 16 Jun 2020 at 12:07, Maria Katrina Bautista <[email-masked]>
> wrote:
>
>> Hello team,
>>
>> May we know if the order has been delivered?
>>
>> Please advise.
>>
>> Thank you
>>
>> On Tue, 9 Jun 2020 at 20:35, Sujan Raj <[email-masked]> wrote:
>>
>>> Hi Maria,
>>>
>>> I will update you shortly.
>>>
>>> Warm Regards,
>>> Sujan Raj,
>>> Mobile : +971506855826
>>> Email : [email-masked]
>>>
>>>
>>> On Tue, Jun 9, 2020 at 4:30 PM Maria Katrina Bautista <
>>> [email-masked]> wrote:
>>>
>>>> Hello team,
>>>>
>>>> Any update on this?
>>>>
>>>> Please assist.
>>>>
>>>> Thank you
>>>>
>>>> On Tue, 2 Jun 2020 at 14:47, Maria Katrina Bautista <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hello team,
>>>>>
>>>>> Please share a proof of delivery for this order as the customer is
>>>>> claiming that she did not receive her order but our records show that the
>>>>> package got delivered last 17-Apr-2020.
>>>>>
>>>>> Please assist.
>>>>>
>>>>> Thank you
>>>>>
>>>> --
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